The Tiffany Retail Manager will effectively lead, develop, and support the sales team members of a store to meet and/or exceed sales plans and profitability targets. The Tiffany Retail Manager is a dynamic, attentive, and inspiring leader who has mastered relationship building with internal and external clients; someone that could be called a mentor, a teammate, a coach, while setting expectations for unsurpassed customer service. The Retail Manager is the sales leader, an individual that locally builds a climate of the Tiffany Experience and client development by maximizing the performance of motivated, innovative, enthusiastic, and engaged employees who are sales plan achievers. **Responsibilities** Fiscal Accountability + Deliver profit plan sales and profitability targets. + Demonstrate favorable/positive audit control results. + Demonstrate favorable Return on Investment on all major investments. + Ensure all day-to-day activities support the key retail strategies and current initiatives to drive the success of various types of business. + Effectively manage and motivate staff through Achieve system utilization. Sales Strategy and Business Development + Ensure that stores achieve sales plan and profitability targets + Utilize various reports to provide sales analysis and develop sales strategies + Develop action plans with each store to increase sales opportunities, sales growth and conversion rates + Partner with store supervisors to identify and develop plans for existing and new TR customers including events and outreach opportunities. + Develop and manage client development activities for self, supervisors and all sales professionals Store Operations + Ensure proper functioning of all sales support systems and that store is properly maintained + Conduct frequent visits to stores and spend time with the sales staff to evaluate and rectify needs and issues Talent Management + Provide ongoing feedback and coaching for direct reports and sales professionals on communications and teamwork + Ensure that all policies and procedures are being communicated and followed + Foster teamwork and motivate staff **Required** + University Graduate or more + Over 10 years in sales including 5 years management experience within a retailer (Luxury retailer experience is preferred) + Proficient English skills + Computer skills (MS Office) + Good communication skill + Driven, energetic and independent + Strong negotiation skills with excellent verbal and written communication and interpersonal skills **Preferred** + Working experience in global organization + Jewelry & Watch industry experience is preferred + Solid knowledge base on gemstone, jewelry, and timepieces – GIA Certification is a plus **Job Identification** : 61032 **Job Category:** : Retail **Assignment Category** : Regular Full-time **Remote Positions** : Flexible **Professional Experience** : Minimum 10 Years Equal Opportunity Employer