Welcome page Returning Candidate? Log back in! Retail Market Manager I Location US-AL-Fairhope Posted Date 17 hours ago(10/24/2025 2:48 PM) Job ID 2025-18980 Category Branch Banking Type Regular Full-Time Job Grade 12 FLSA Status Exempt Working Hours M-F 8-5 Job Location: Company Fairhope - 13525 Overview

Position will be responsible for providing coaching branch management teams in achieving profitability, sales, customer experience, compliance, and growth initiatives.

Responsibilities Cross-train, lead and develop team of associates to promote maximum productivity, engagement, succession planning and overall contribution to strategic organizational goalsProvide direction to branch management to ensure all goals are met and exceptional customer service is provided to consumer customers. Hold team accountable for achieving goalsConduct branch visits to ensure adherence to bank policies, successful implementation of new products and services and to develop and maintain strong relationships with branch associatesMonitor, measure and manage sales and business development programsEnhance operational efficiencies through the monitoring of branch processes, identification of work flow issues and offering solutionsBuild strong, effective partnerships with colleagues across the enterprise to work together and collaborate to remove roadblocks for success Ensure there are comprehensive policies and procedures and appropriate controls in place to ensure consumer banking is prudent and in compliance with the bank’s risk appetite including loan and credit qualityCollaborate with the Risk division to ensure consumer banking is prudent and the non-performing loan ratio is within the acceptable risk tolerance limitsActively participates and creates opportunities for branch leadership and consumer lenders to participate in community organizations to source business development opportunities and demonstrate commitment to the local community Perform additional duties as assigned. Qualifications Bachelor’s degree in finance, business or related field or commensurate work experienceMinimum ten years of sales and customer service experience, preferably in a retail banking environmentMinimum seven years retail branch management experience, including managing multiple branch or retail locations Proven record of success building and growing consumer relationships Minimum five years of progressive leadership experience in building, motivating and coaching successful teams Prior experience with lending involving strong credit knowledge and skills which align with the established qualification standardsPrior experience with coaching teams to provide innovative solutions tailored to customer needsInfluential communication with the ability to coach by observation and interaction, focused on continually developing and mentoring the team Strong financial and business acumen which includes knowledge of bank products/services, lending/fair lending, collateral management, and regulations in a retail banking environment Excellent verbal, written and interpersonal communication skills Demonstrated ability to solve practical problems Demonstrated ability to hold team members accountable to high standards of performance Demonstrated ability to lead change and follow through on change initiativesDemonstrated experience with sales strategy and sales process development Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systemExcellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environmentMust be able to exercise confidentiality with sensitive information Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Trustmark is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran or disability status, and any other status protected by law. Upon request, reasonable accommodations will be made for all qualified individuals with disabilities. If you need accommodation for any part of the application process because of a medical condition or disability please send an email to careers@trustmark.com or call 866-213-1418 to let us know the nature of your request.

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