Audit Dealer Contract Files: Assist the Retail Network Department in achieving objectives by processing transactions and reviewing Dealer Contract files with intense attention to detail and a meticulous approach. Thoroughly review and process all completed transactions and contracts involving Sales & Service Agreements in a timely manner, while adhering to desk procedures and department policies. Effectively communicate and collaborate with Retail Network Specialists, ensuring that any outstanding items, errors, or discrepancies in the file are promptly brought to their attention and corrected in a timely fashion. Organize and maintain all dealership contract files in a neat and orderly manner, adhering to department and Company guidelines for document retention and storage.  Support Retail Network team by answering questions and providing guidance on transactions. Maintain and update processes, policies, and procedures in the designated repository for Contract Analysts responsibilities. Maintain and Enter Data into Databases: Diligently maintain and ensure accuracy of data entry into the Global Online Dealer Database (GOLDD) and the future Dealer Franchise Portal (DFP), including the creation of new dealership records and the updating of existing records.  Ensure all data entry is correct and complete, including ownership information, addresses, dates, phone numbers, zone codes, and other essential information. Administrative Support: Provide exceptional administrative support to Retail Network department, including but not limited to sending new Dealer appointment documents, sending vendor documents, uploading documents, updating trackers, auditing databases, sending bi-monthly dealer change bulletins, and other administrative tasks. Special Projects: Participate in special projects designed to drive efficiency, improve communications, and meet the Retail Network department goals and priorities. Persistent attention to detail  Organization Ability to multitask and manage multiple transactions and projects at once Extraordinary teamwork and collaborative behaviors  Strong written and oral communication skills and ability to interface with all levels of management  Ability to effectively problem solve using data process and analysis  Ability to work in virtual environment 

 

DISCLAIMER

Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.

 

REQUIRED: 

Administrative or data entry experience  Experience in Microsoft Office suite, including Outlook and Excel Experience in a previous role requiring attention to detail and administrative tasks Strong command of the English language (speaking, writing, and reading comprehension)

PREFERRED: 

InfoPath and SharePoint experience  General understanding of Dealership Operations  General understanding of Retail Network Operations  Previous GOLDD experience