We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best! Apple Retail Operations creates the tools and programs that empower our teams to provide a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. The Ownership Operations team develops differentiated store experiences and supports Retail performance by analyzing and innovating the customer journey. In this role you will analyze program performance and drive operational improvements to increase revenue and enhance customer engagement, all while working to elevate the best in class customer and employee experience at Apple Retail Stores. Do you have a deep passion for Apple’s products and mission, and love to think strategically about the customer experience, but can also execute effective program management?