Summary:

The Outlet Sales Associate (OSA) is responsible for building the guest experiences that are the foundation of the Company’s retail success. This position will provide world-class service to guests by using the Company’s sales approach to sell the full suite of Company products and services tailored to meet the guests’ wants and needs and from that, delivering an exceptional in-store experience for every guest that results in increased store sales, profitability, and guest loyalty. The Outlet Sales Associate will also be responsible to assist with moving and arranging product on showroom floor for maximized sales and customer appeal.

Hourly Rate: $17.00 per hour 

Primary Job Functions:

This section describes the primary /essential responsibilities that this job performs.

1. Welcome and professionally engage every guest to ensure guest expectations are met and the Company’s brand image is properly represented.

2. Ask questions and listen to guest needs; provide options and advice on meeting those needs. Perform product presentations, attempt to close each sales opportunity, and add on additional items and extended warranties to the sale.

3. Complete post-sales order entry and administration processes.

4. Complete showroom floor recovery processes throughout the day.

5. Maintain floor inventory by arranging showroom floor and setting-up incoming product. Transfer product from warehouse to floor, monitor incoming product for structural integrity and/or flaws.

6. Remove sold product from floor, wrap and store until customer pick up or load product into customer vehicle for customer take with items.

7. Continuously improve sales performance by using available learning tools and sales programs.

8. Develop and maintain high levels of knowledge of Company products, promotions, and store sales functions.

9. Perform general housekeeping duties as needed in store.

10. Demonstrate the Company’s Core and Growth Values in the performance of all job functions.

Job Qualifications

Education:

High School Diploma or equivalent, Required

1 years’ customer service, warehouse and/or sales experience, Required

Who Are We?

Ashley is the largest manufacturer of home furnishings in the world and has been named one of America’s Best Employers by Forbes. We are on the cutting edge of innovation with a laser focus on technology. We invest in automation initiatives creating industry-leading, high-speed automated equipment and manufacturing systems. 

“Since 1945, our teamwork, systems, and desire to continuously improve demonstrate a company whose passion is put into every action. Ashley’s vision is “We want to be the best home furnishings company”. We strive for nothing less than earning the loyalty and trust of our employees and customers every day.” -Todd Wanek, President, and CEO 

One Ashley Core Values

· Honesty & Integrity 

· Passion, Drive, Discipline 

· Continuous Improvement/Operational Excellence 

· Dirty Fingernail 

· Growth Focused 

Ashley Furniture is known for having a “Growth Mindset”, and it is our mission to help those around us continue to grow. We implement continuous improvement learning programs for those within our organization and outside of our organization. 

We support community development by honoring our military, and first response teams, and investing in medical research. We strive to be an industry leader in waste reduction by increasing recycling and upcycling in our manufacturing facilities, distribution centers, and retail spaces.

Learn more about our efforts below 

Programs we Support:

Soldiers Walk Memorial Park 

Operation Shut Eye 

Aiding First Responders 

City of Hope 

Heartworks 

Hope to Dream 

Ashley’s Angels 

Crisis Response 

Scholarship Programs and Tuition Reimbursement 

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals only.