Howell, MI, 48843, USA
2 days ago
Retail Sales Specialist, GM/HBC
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, **_“I can’t live without them.”_** Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s **People First** culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now! **Location:** 2400 W. Grand River - Howell, Michigan 48843-8585 **Job Description:** **Position Summary:** This role is responsible to represent the company’s general merchandise, health and beauty care (GM/HBC) department by developing close, positive and effective relationships with our current customers and cultivating new business based on providing effective solutions, guidance, strategies, retailer programs and tools that foster success in their business and Company. _This role will travel to customer locations in an assigned territory on a daily basis._ **Here's what you’ll do:** + Manage ordering, pricing and stocking of products based on service agreements with retailers + Responsible to know and understand all company GM/HBC products and programs in order to effectively sell them to new and existing customers + Inform retailers of special buys, newly introduced products and seasonal trends or deals + Act as the primary liaison between the Company and its customers by developing positive, strong, close and lasting customer relationships that enhance trust in the Company, improve customer loyalty and longevity and ensure quick and effective communication and problem resolution + Increase sales by speeding up new item introduction, maximum product penetration, increasing quarterly perishable sales, capitalizing on marketing trends, selling and utilizing merchandising and marketing programs, planning as assisting retailers in special event and seasonal programs + Increase concentration of purchases from the Company with existing key accounts by driving top 25 plus items into plan-o0grams and using other sources of leverage to enhance sales results + Provide expertise to customers on operational and merchandising issues and recommend solutions + Present new ideas to upper management to increase sales + Measure the outcome of busies-building initiatives through review and analysis of sales reports for targeted customers (independent retailers) compared to baseline reports; identity opportunities for growth based on such + Maintain contact with customers via telephone, email and frequent site visits + Analyze and/or review data analysis from Merchandising or Sales Manager to prepare ideas/recommendations for presentation to customer + Ensure general knowledge and understanding of all Company center store products + Ensure retailers understand all the value-added services the Company provides + Additional responsibilities may be assigned as needed **Here’s what you’ll need:** + Bachelor's Degree in Business Administration or related field or equivalent combination of education and experience. + Two years combined experience in retail or wholesale GM/HBC sales, merchandising, buying and retail management. + Experience in a grocery, retail or wholesale environment preferred. + Strong written and verbal communication skills; good interpersonal and presentation skills. + Good financial and analytical skills. + Must have a general understanding of industry trends and maintains current knowledge of products and services. + Proficient with Microsoft Office including Excel, Word and PowerPoint. + Ability to travel to customer locations on a daily basis **Physical Requirements:** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment. CORPORATE1 As part of our **People First** culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package (https://careers.spartannash.com/why-work-here/benefits/) . SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals. We are not able to sponsor work visas for this position. SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. Committed to fostering a **People First** culture, the SpartanNash family of Associates is approximately 20,000 strong. SpartanNash operates two complementary business segments – food wholesale and grocery retail. Its global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges. The Company distributes products for every aisle in the grocery store, from fresh produce to household goods to its OwnBrands, which include the Our Family® portfolio of products. On the retail side, SpartanNash operates 144 brick-and-mortar grocery stores, primarily under the banners of Family Fare, Martin’s Super Markets and D&W Fresh Market, in addition to dozens of pharmacies and fuel centers. Leveraging insights and solutions across its segments, SpartanNash offers a full suite of support services for independent grocers. For more information, visit spartannash.com .
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