Responsive recruiter Benefits: Competitive salary Flexible schedule Training & development A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Assist with shipping and packaging packages. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. Open Monday - Saturday, must work some Saturdays. The Ideal Retail Shipping &  Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Exceptional attention to detail Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking – must have the ability to simultaneously process multiple tasks Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills A high school diploma or equivalent is required Valid driver’s license required Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software Ability to work flexible hours Some supervisory skills preferred Notary Public certification may be required   Retail Shipping & Customer Service Representative - Daily Tasks: Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner Assists customers with their product and service needs in person, through email, and by phone  Processes customer sales through the point-of-sale system Upsells, cross-sells, and actively participates in marketing and promotional initiatives Opens and closes the center, cash register, and other center systems Assists management in maintaining, ordering, and stocking inventory Maintains the center consistent with established standards Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sorts and deposits mail in private mailboxes Captures, completes tasks, and organizes Virtual Mail   Retail Shipping & Customer Service Representative -  Role Requirements: Must be able to stand behind a sales counter for extended periods Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in person Must perform all duties in a safe and efficient manner  Company OverviewLearn more about us at www/postnet.com/FL171

Apply today! Compensation: $16.00 - $18.00 per hour

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.