Who we are
About The Black TuxWe’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.
About the teamIn this role, you'll be joining the Retail team. The Retail team spans across 5 brick and mortar showrooms and 35 Nordstrom locations and are crucial to supporting our customers. This team specializes in looking at the diverse needs of our customers and uses their expertise to meet people where they are, guide them where they want to be, and seamlessly solve problems along the way. Our retail team ensures our customers have the support they need to become the best version of themselves.
What you'll do
We’re looking for a Retail Associate to join our growing team. This full-time Retail Associate will play an integral role in supporting our customer experience. Being the face of The Black Tux in Nordstrom, you will have an immediate and direct impact on the success of our business. In this role, you will provide an exceptional fitting experience and assist customers through the many different stages of their event. From look conception to fruition you’ll assist customers through styling, event setup, and checkout.  As a full-time role, availability on nights and weekends is mandatory.  Work with our first-class team to provide amazing customer service in our retail showroomProvide customers with in depth fit consultations to ensure they look and feel their bestDemonstrate extraordinary product knowledge and determine the customer’s needs to be able to give expert style adviceFocus on communicating The Black Tux values and brand philosophy to new and returning customersContribute innovative ideas to reinvent the showroom experience for our customersDemonstrate personal accountability to achieve your showroom goalsWho You AreYou're excited to work in a dynamic, high-growth startup environmentYou're experienced with customers and motivated to help them through the rental process from start to finishYou love being organized and have an eye for the detailsYou place high value on being a self-starter with an entrepreneurial spiritYou'd describe yourself as positive, passionate about fashion, high energy, and eager to learnYou thrive in a fast-paced environment with the ability to multitaskYou are tech-savvy and know your way around basic computer systemsHave a flexible schedule and able to work dependent on the business needsAbility to walk briskly and be on your feet for many hours a daySense of urgency - fast paced environmentExperience using Apple products
You describe yourself as kind, collaborative, and creative. You know ownership is more than a responsibility; it's about taking pride in your work and accountability for any success or failure. Customer experience is at the heart of everything you do, it inspires and motivates you to hold a high expectation of yourself and your teammates. You are humble, inclusive, and respectful. Perks & Benefits Monthly Lunch StipendFree Snacks & BeveragesPaid time and a half for company-recognized holidays (, Christmas Eve, Christmas Day, &  New Year’s Day). Our store takes appointments and does not participate in Black Friday sales, thus no adjustments to hours on this day.Employee engagement & cultural eventsFree Rentals + discounts on garment purchases for you, your partner, and friends & familyTeam member discount on Marke jewelry productsHealth Benefits and 401(K) for full time team membersAnnual Compensation ProcessPaid parking & transportation$19.65 - $20.65 a weekThe pay range for this role is $ - $20.65 per hour. The Black Tux defines compensation plans using market data aligned with comparable companies at a similar stage and size as ours.
This role is onsite.

Diversity Equity & Inclusion
We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal-opportunity employer to all. 
The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.
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