The role of a Retail Specialist involves various responsibilities related to customer service, sales, and store operations. This is a maternity cover. Here are the key duties typically associated with this position:

Complete Retail Sales:

Assist customers in purchasing items.Help customers find specific products.Process payments, including making change and applying discounts.Handle special orders for out-of-stock or specialty items.

Respond to Customer Questions:

Answer inquiries about products, stock availability, and promotions.Familiarize yourself with store policies and offerings.

Arrange Displays:

Create visually appealing displays and merchandise items.Organize seasonal and holiday displays.Ensure correct pricing before placing items on shelves.

Maintain Stock and Inventory Records:

Restock items and keep inventory records.Conduct periodic inspections to compare inventory levels with internal records.

Collaborate with Others:

Work closely with other retail staff.Coordinate with vendors and suppliers for timely product delivery.

Analyze Sales Data:

Generate sales reports and identify trends.Evaluate the return on investment (ROI) of major initiatives.

Communication and Problem-Solving:

Communicate clearly with customers and colleagues.Use critical thinking to address challenges and achieve objectives.

Education and Skills:

A degree in STEAM or business administration is preferable.Strong analytical skills to convert data into actionable insights.Familiarity with financial concepts (P&L, balance sheets).Effective communication and relationship-building abilities.Initiative, commitment, and teamwork in a fast-paced environment.Proficiency in spoken and written English.