Welcome Home!We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation. Where Customer Service Meets ExcellenceAs the Retail Store Assistant Manager, you will be responsible for assisting with the day-to-day operations of the corporate Home Hardware Retail Store in St Jacobs. You will lead a successful team by driving retail sales through inventory management, merchandising, advertising, and promotions while creating an exceptional customer experience. Led by the Retail Store Manager, this opportunity will suit a hands-on leader with exceptional communication, interpersonal and customer service skills. Please note this is a Full-Time position (40 hours per week), and the successful candidate must be available for any of the store hours: Weekdays – 7:00am to 6:00pmSaturdays – 8:00am to 5:00pmSundays – 12:00pm to 5:00pmReady to make an impact in a new role? Here’s how: Oversee, lead, coach, motivate and mentor Team Members through leadership and performance management.Work with the corporate head office in support of the in-store system through meetings and supporting Team Members in day-to-day operations. Ensure the eCommerce platform is being maintained.Plan, execute and maintain category management, product assortment and set-up of seasonal displays to optimize sales.Create and place orders for HHSL and vendor direct product while maintaining inventory and understanding market trends.Coordinate promotional events i.e. Customer Appreciation, Garage Sales, etc. Deliver an exceptional customer experience through team training, education and demonstrating through leadership to ensure customer satisfaction in all areas. Prepare monthly staff work schedule and assist with staff meetings.Assist in hiring, training, and leading new Team Members.Support and execute the set-up of National Marketing programs and flyers to meet deadlines.Support the Home brand and community engagement through collaboration with local retailers, vendors, and customers.We’re looking for: Three to five years’ experience in a similar role supporting with retail sales, execution, and operations.Strong leadership skills to motivate and lead a team to achieve common goals.Understanding of retail key performance indicators and budget process.Knowledge of the home improvement and hardware industry is an asset.Excellent organizational skills, with the ability to multi-task and adapt to challenging situations.Familiar with POS in-store system and other retail software.Working knowledge of Home Hardware systems and services is an asset.Willingness to work weekends and extra hours when required. The ability to be fully onsite at our Home Hardware Retail Store in St. Jacobs, to accommodate the needs of the role. How we’ll make you feel at HomeOur Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive: Competitive earnings opportunity. Annual Incentive/Bonus Program. Comprehensive Benefits Program including: Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program. Defined Contribution Pension Plan with Company Match, and choice of contribution level. Group RRSP. Discounts from our corporate retail stores. Home & Auto Insurance discounts. Competitive vacation time. Personal and sick time. Employee Discount Program through Venngo WorkPerks. Bring your unique skills, thrive with interesting and challenging work, and experience what it’s like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future. Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process. Canadians call us Home Hardware. We call it Home.
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