Objective:

We are searching for a strong and enthusiastic Retail Store Manager to lead our ZWILLING Shop at the Citadel Outlets. Our rapidly growing team is looking for career minded managers who can grow with us.

About ZWILLING J.A. Henckels:

For almost 300 years, ZWILLING J.A. Henckels has offered premium products that enhance the lives of professional and home chefs worldwide. Since its start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, flatware, glassware and kitchen gadgets. Tradition, quality, innovation, and craftsmanship are its ingredients for success.

Today, ZWILLING J.A. Henckels is an international industry leader that sells products in over 100 countries with the help of several wholly owned subsidiaries. Always looking forward, ZWILLING has acquired several global heritage brands —Staub (France), Demeyere (Belgium), Ballarini (Italy), and MIYABI (Japan)—to give its customers access to the most exceptional cookware and cutlery.  

Responsibilities and Duties:

Personnel Recruit top talent in collaboration with the HR Team Train staff in necessary product knowledge, selling skills, and store operations Motivate and develop individual associates through one-on-ones, feedback, and coaching, including periodic employee assessments Foster and maintain a healthy, safe, pleasant and cooperative work environment Maintain company policies and standards Operations Analyze and optimize operations to achieve maximum profitability Identify areas of improvement and provide constructive feedback Maintain a clean, safe, and inviting store for both customers and employees Marketing and Customer Relations Ensure outstanding and consistent customer service  Promote the store by developing a local community outreach program Collaborate to successfully execute in-store and off-site special events

Qualifications and Skills:

A culinary passion! Associate or bachelor’s degree preferred Minimum of 3 years retail sales management experience required  Strong business sense and excellent problem-solving skills Excellent written, organization, and communication skills Professional and collaborative approach with ability to easily adapt Comfortable with Microsoft Word, Outlook, and Excel Able to stand and/or walk for extended periods of time Able to lift 35 lbs. or more and comfortable using a ladder

Benefits:

Medical/ dental/ vison package 401k plan Generous employee discount Paid vacation and sick time

Salary Range: $60,000.00- $65,000.00 per year contingent upon experience.