SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Title: Technical Payroll Analyst – Triage Team

Location: Hybrid: In local office 6 days per month

Get To Know The Team:

The Retirement Plan Technical Payroll Analyst is the primary contact and resource for plan sponsors, Third Party Administrators (TPAs), brokers, dealers, and other financial intermediaries regarding plan account administration. This role involves coordinating various administrative tasks, fulfilling requests from internal and external contacts, and researching and resolving plan issues as they arise. The payroll analyst promotes customer satisfaction through effective service delivery and demonstrates a comprehensive understanding of the plan sponsor and their specific plans, including administration, sensitivities, needs, and objectives.

Why You’ll Love It At SS&C!

Flexibility: Hybrid Work Model & Business Casual Dress Code, including jeansYour Future: Generous 401(k) Matching Program, Tuition & Professional Development Reimbursement Opportunities. Work/Life Balance: Unlimited Personal & Vacation Time Off, Sick Leave Policy, Paid Company HolidaysYour Well-being: Medical, Dental, Vision, Life Insurance, Short & Long-Term Disability, Global Employee Assistance, Parental Leave, and moreDiversity & Inclusion: Committed to Being an Organization that Welcomes, Celebrates, and Thrives on DiversityTraining: Hands-On and Customized by your Team, including Technical and E-Learning ResourcesExtra Perks: Discounts on fitness memberships, cell provider, childcare, travel, and more!

What You Will Get To Do:

Serve as the primary contact for plan sponsors, TPAs, brokers, dealers, and other financial intermediaries.Coordinate and execute various administrative tasks related to retirement plan account administration.Promptly and accurately fulfill requests from internal and external contacts.Research and resolve plan issues as they arise, ensuring timely and effective solutions.Promote customer satisfaction through efficient service delivery.Demonstrate a thorough understanding of the plan sponsor and their needs, including plan administration and client sensitivities.Operate as a payroll expert, researching and providing solutions to payroll-related issues.

The Impact You Will Make:

Bachelor’s degree and 2 years of work-related experience, or a Master’s degree and 1 year of work-related experience, or 4 years equivalent work-related experience3-5 years of payroll, defined contribution plan administration/ management experience, with a strong background in customer service/relationship management required.Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Ability to work independently and collaboratively as part of a teamProficiency in payroll systems and related softwareDetail-oriented with strong organizational skillsAbility to manage multiple tasks and effectively prioritize responsibilitiesStrong understanding of payroll process and Understanding of TRAC systems is a plus.  Able to work onsite 6 days per month.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers. 

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.