1.   Analytics and Reporting:
•   Manage and consolidate data from various sources to generate comprehensive reports on agent performance, market trends, and competitive analysis.
•   Utilize advanced analytical tools, including Excel and Power BI, to extract valuable insights from data.
2.   Competitive Analysis:
•   Conduct in-depth competitive analysis by researching and monitoring industry competitors.
•   Analyze competitors' pricing strategies, market share, and customer base.
3.   Agent Relationship Management:
•   Serve as point of revenue support for agents, addressing their concerns, and providing data-driven solutions to improve their business in terms of commissions, rates and/or transactions required.
4.   Market Research:
•   Continuously monitor the market and track changes in exchange rates, identifying potential effects on agent activity.
•   Analyze market trends to recommend strategic adjustments.
5.   Performance Evaluation:
•   Regularly assess agent satisfaction with the company's (revenue) and identify areas for improvement. (CC, RA, Fx)
6.   Geospatial Analysis:
•   Utilize tools such as Google Earth to map the locations of key agents and their nearest competitors, optimizing exchange rates to benefit agents.
7.   Reporting and Action Planning:
•   Generate periodic reports for management, providing insights into daily production, agent performance, and geographic trends.
•   Collaborate with stakeholders to develop action plans for business development based on the data analysis.
8.   Exchange Rate Optimization:
•   Collaborate with agents to improve exchange rates, comparing them with competitors and considering factors such as distance and agent potential.