**Description** Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: This position will report to the Supervisor of Payment Posting and is responsible for posting payments and denials to claims filed directly to a patient's account, processing requested adjustments, and other insurance payment related research requests. Applicant must interact with insurance carriers in all aspects of claim resolution. Applicant must possess strong customer service skills, be a team player, have the ability to multitask and be detailed oriented. Must have excellent grammar and English usage skills and the ability to deal effectively with difficult situations and individuals. Must have the ability to read an EOB and various financial and/or insurance documents. Consistently contributes equally to meeting productivity and quality goals established for the work unit and/or consistently meets established individual productivity and quality goals. Must be prepared to work a set schedule during the last two business days of each month in accordance with our monthly goal push. **Other Information** Other information: **Education Requirements:** ● High School Degree **Licensure/Certification Requirements:** **Professional Experience Requirements:** ● Two (2) years of experience in hospital or physician insurance related activities ((Authorization, Billing, Follow-Up, Call-Center, or Collections) **Knowledge/Skills/and Abilities Requirements:** 10 key, clerical, computer skills, customer service, data processing, insurance, managed care, MS excel, MS outlook, MS word, Epic- preferred **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: Cash Management Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $17.94 - $25.25 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Hybrid Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.