**Key Responsibilities** + AGS service contract booking and billing following internal policies + Process Audit review + Conduct training and experience sharing + Join project development or system enhancement + Escalate and follow up on customer requirements not being met + Handle customer inquires via phone, e-mail, and teams chat + Generate reports & track orders, opportunities, booking and billing + Develop basic knowledge of AMAT products + Can support travel in 10% + Can support overtime when urgency happen + Can understanding the vacation limitation during specific period + Familiar with SAP will be a plus + Excellent in Excel will be a plus + Fluent in English (TOEIC 860) is a must **Functional Knowledge** + Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities **Business Expertise** + Understands key business drivers; uses this understanding to accomplish own work **Leadership** + No supervisory responsibilities but provides informal guidance to new team members **Problem Solving** + Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents **Impact** + Impacts quality of own work and the work of others on the team; works within guidelines and policies **Interpersonal Skills** + Explains complex information to others in straightforward situations **Qualifications** **Education:** Non-Degree Program (inactive) (Inactive) **Skills:** **Certifications:** **Languages:** **Years of Experience:** 1 - 2 Years **Work Experience:** **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** Yes, 10% of the Time **Relocation Eligible:** No Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.