The Company: 

Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in Nashville, Tennessee, Marigold has offices globally across the United States, Europe, Australia, New Zealand, South America and Central America, as well as in Japan.

The Role: 

The Revenue Operations Analyst is responsible for delivering the highest standard customer data quality within the Marigold sales organization. You will work as part of a broader global revenue operations function with responsibility to handle the EMEA region and assist the AMER region as well. The accuracy of our customers' data key and your goal is to ensure CRM data quality across the region.

What You’ll Do: 

Validate all closed/won opportunities in the CRM and ensure proper documentation to bill the customer and acknowledge revenueCreating quotes in the CRM and sales internal support requestsOwn renewal baseline in the CRM and ensure its accuracy by product lineOwn provision/deprovision process for new products, new and churned customers Collaborate with Sales, Deal Desk, Legal, and Portfolio teams to ensure effectivenessUtilize key data quality reports and dashboards

 

Ideal Qualifications:

Experience in sales operations and/or admin function to operate and manage data quality in CRMCommunication and Partnership  skills with Sales,  internal business units and global teamFluent in English,  Salesforce CRM and G suite knowledge

What We Offer: 

Competitive salary and benefits including: medical/dental/vision, life insuranceUnlimited PTO (we call it Open Time Away), leave without pay, bereavement leave, marriage, paid parental and birthday leaveMeal and transportation subsidyEnglish programEmployees’ AssociationSupportive work environment with flexible work hours and hybrid / work from home options