**Job Description** **Where you’ll work:** Guatemala City, Guatemala. **Accounting and Finance at GoTo** The Accounting and Finance team is essential to our business. While the specific roles may vary, one thing is certain – you will be at the center of our organization and an integral part of the team responsible for ensuring the efficient financial management and financial controls necessary to support all our business activities. This is where you make an impact. As a **Revenue Operations Analyst** , you would be working on but not limited to: + Reviewing contracts, order forms and purchase orders to assess proper revenue recognition treatment as per GoTo’s internal policies. + Entering orders forms and contract terms into the Company's order entry systems, assuring accuracy and according to established departmental SLAs as well as revenue recognition policies. + Engaging and supporting sales in their deal structure queries in accordance with Company Policies and revenue recognition standards. + Responsible for actively working with sales, legal, revenue, and other cross functional teams on deal structuring and commercial terms for non-standard transactions. + Be the trusted advisor to the sales team, collaborating on pricing, product, and commercial terms for non-standard transactions. + Following multi-step processes to resolve escalations, taking ownership of the process from start to finish to ensure accurate execution of sales queries. + Demonstrating flexibility and teamwork across Geo’s especially at month/quarter/year end. + Providing thorough and timely support to internal teams, which may include but not limited to Sales, Customer Care, Provisioning, Technical Customer Management, Product Managers, Accounting, Cash Applications and Customer Payment Support on customer account and billing inquiries. + Processing Internal Business Requests and Cases within established SLAs. + Working with special projects as assigned as directed by Supervisor, Manager and, or Senior Manager. As a **Revenue Operations Analyst** , your background will look like: + A minimum of 3 years’ industry experience with exposure to SaaS (Subscriptions) and or other tech related background. + Must possess proven track record of consistently and successfully attaining goals. + Must possess understanding of revenue recognition standards and understand order to cash process. + Experienced revenue operations analyst, with demonstrated successful experience of entering contract terms and orders into an internal commerce system(s). + Excellent relationship building and communication skills required. + Accountability towards financial impact this role entails. **· Internal applicants:** + at least 1 year tenure in your current role + No active DPs in the last 6 months + Great performance in the last three months + Level 1 agents only You’ll be working towards a shared goal with an open-minded and cohesive team that is very much the sum of its parts. At GoTo, we’re passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what. That’s how we’ll **Be Real** , **Think Big** , **Move Fast** , and **Keep Growing** along the way. Learn more (https://www.goto.com/company/corporate-responsibility) . GoTo’s flexible-work software – including GoTo Connect, GoTo Resolve, Rescue, Central, and more – is built for small and medium-sized business IT departments, but powerful enough for the enterprise. By building its secure, easy-to-use software, GoTo is committed to ensuring the time at work is well-spent so that time outside of work is better spent. With over 3,000 global employees and over $1 billion in annual revenue, the remote-centric company’s physical headquarters is in Boston, Massachusetts, with additional offices and thousands of home offices in North America, South America, Europe, Asia, Australia, and beyond. GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.