At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

The Revenue Operations Specialist – Sales Incentives will support and enhance our performance and incentive plans, focusing on the analysis, management, and optimization of incentive programs. This position calls for a highly analytical individual with strong problem-solving abilities to provide insights and optimize incentive structures. Prior experience with incentives is not required, but a keen analytical mindset and a passion for data-driven decision-making are essential.

Key Responsibilities:

· Support the management and optimization of Infobip’s incentive plans, including quota carrier bonus calculations and payouts.

· Use Excel and company tools for advanced data analysis and visualization.

· Proactively analyze performance data to identify trends, provide key findings, and recommend actionable improvements.

· Collaborate with stakeholders to gather feedback and refine incentive programs.

· Document processes and suggest enhancements to improve efficiency and effectiveness.

· Contribute to customer-facing performance reporting, ensuring accuracy and clarity.

· Provide training and support on incentive tools and reports to internal teams.

Qualifications:

· Bachelor’s degree in Economics, Business Administration, Finance, Mathematics, Data Analytics, Statistics or a related field.

· Demonstrated strong analytical and problem-solving skills.

· Proficiency in Excel and experience with data analysis tools.

· Fluent in English, both spoken and written.

· Ability to work both independently and collaboratively in a fast-paced environment.

· Eagerness to learn and adapt to new challenges.

Skills:

· Strong data analysis and interpretation capabilities.

· Excellent organizational skills and attention to detail.

· Effective communication and stakeholder management.

· A proactive approach to identifying and solving problems.

· Ability to manage multiple projects and meet deadlines.

Background that could be helpful:

Even though prior experience with incentives is not required, the following backgrounds can provide a strong foundation for development in this role:

· Customer Growth or Account Management: Understanding business models, tracking performance metrics, and working with revenue or quota-related data.

· Business & Data Analysis: Strong analytical mindset, ability to work with data, and experience identifying trends and making data-driven decisions.

· Finance or Sales Operations: Proficiency in working with numbers, budgets, and performance-related calculations, paired with attention to detail.

If you have a passion for problem-solving, working with data, and optimizing processes, this role offers an excellent opportunity for growth.

What You Can Expect:

· A structured onboarding process to get you up to speed with the role.

· Ongoing learning and development opportunities.

· Being part of a dynamic and global team, working cross functionally with multiple stakehodlers from different organizations.

· Collaborative and supportive work environment.

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.