Revenue Operations Specialist Job Description: Sage is looking for a Revenue Operations Specialist to join our Revenue Operations team. In this role, you will play a pivotal part in optimizing our business processes as we continuously iterate on our GTM strategies to meet and excel our revenue goals. This will require creative problem-solving, exceptional communication, and meticulous attention to detail. The ideal candidate is naturally curious, proactive and takes initiative, is self-motivated with a passion for continuous self-improvement and innovation and is excited to make a broad impact within a fast-paced startup environment. Key Responsibilities: What The Role Will Involve · Data Quality: Monitor data quality, ensuring that the understood standards are being met. · Operational Support: Collaborate with sales representatives to understand their needs and challenges and provide effective solutions using Salesforce and other sales tools. · Troubleshoot ad-hoc issues reported by Sales Representatives and cross-functional stakeholders. · Work Cross Functionally to maintain proper LeanData routing · Onboarding: Ensure reps are onboarded with sales tools smoothly · Process Documentation: Update and maintain clear documentation related to processes and best practices to ensure smooth onboarding and operations within the team · Reporting: Understand existing reporting structures and the mechanisms by which they are maintained and updated by operations. · Collaborate with the Data Analytics team to create reports and dashboards to track KPIs and other key initiatives and metrics. · Cross-functional Collaboration: Work closely with other departments including Enablement, Sales, Marketing, and IT to align on revenue lifecycle management activities and seamless execution of processes and integrations. Requirements: · Strong understanding of Salesforce reporting and logic · Familiar with business applications such as LeanData, Outreach, and ZoomInfo · Excellent problem-solving skills, with the ability to troubleshoot and resolve technical issues in a timely manner. · Exceptional organizational skills, with the ability to effectively leverage project and time management skills to balance competing priorities and timelines with constant needs shifts. Your benefits at Sage: • Comprehensive health, dental, and vision coverage • 401(k) retirement match (100% matching up to 4%) • 21 days paid time off (+1 floating holiday) • 5 days paid yearly to volunteer (through Sage Foundation) • Sage Wellness Rewards Program (flexible ways to use wellness credit and fitness reimbursement) • A library of on-demand career development options and ongoing training offerings Dig deeper about who we are: Who is Sage:https://www.sage.com/en-us/company/about-sage/ Life at Sage:https://www.sage.com/en-us/company/careers/ Our Values & Behaviors:https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be How we make a difference:https://www.sage.com/en-us/company/sage-foundation/ Sage Business Cloud - SaaS for Every Business:https://www.sage.com/en-us/products/ Function: Customer Operations Country: United States Office Location: Atlanta Work Place type: Hybrid Advert Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/ Watch a video about our culture:youtube.com/watch?v=h1-vs3zIpnc We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out atcareers@sage.com. Learn more about DEI at Sage:sage.com/en-us/company/careers/diversity-equity-and-inclusion/ Equal Employment Opportunity (EEO) Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.