Sunnyvale, CA, US
3 days ago
Reverse Logistics Materials Manager, Amazon Devices Reverse Logistics
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?

Work hard. Have fun. Make history.
The Role:
The Reverse Logistics Sr. Materials Manager is responsible for all supply chain activities related to fulfilling Lab126 warranty requirements and certified refurbished demand. This role covers both tactical and strategic aspects of Supply Chain Management. This person has a business orientation and is will work with all of the Reverse Logistics cross functional teams as well as our external suppliers. Your goal is to ensure continuity of supply for all products in multiple facilities around the globe. In this role, you will:

• Act as the main point of contact for material issues both internally and externally with our suppliers

• Communicate forecast and verify fulfillment from a materials perspective

• Understand key forecast inputs and trends and the downstream impact on materials

• Have a strong understanding of Bill of Materials systems, processes and general disciplines

• Support all devices from NPI through to End of Life and establish material strategies to support warranty requirements beyond the end of manufacturing

• Participate in weekly and monthly supplier meetings and quarterly business reviews

• Work collaboratively with internal teams and suppliers to implement strategic solutions to continually improve our materials management processes

• Provide Clear-to-Build (CTB) updates. Visibility to material supply, highlighting projected coverage and constraints

• Schedule and host meetings with suppliers in US and/or globally to proactively manage material and eliminate shortages as required

• Develop and maintain KPIs with contract manufactures

• Be responsible for monthly and quarterly metric reporting

• Both domestic and international travel may be required






A day in the life
The Reverse Logistics Materials Manager is responsible for all supply chain activities related to fulfilling Lab126 warranty requirements and certified refurbished demand. This role covers both tactical and strategic aspects of Supply Chain Management. This person has a business orientation and is will work with all of the Reverse Logistics cross functional teams as well as our external suppliers. Your goal is to ensure continuity of supply for all products in multiple facilities around the globe.

About the team
Amazon Devices Reverse Logistics mission is to delight consumer electronics customers worldwide by offering an OEM returns experience that delivers maximum margin recovery through flexible, world-class products & services.
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