About the Job:

This is a client facing role in Mumbai. The job requires an Engineer to administer the RHEL set up for the large PSU. He is required to provide RCA and resolve L2 tickets for the customer issues. He is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer.  The Job requires for the individual to work in Shifts. 

What will you do?

Manage the RHEL deployments

Identification of critical updates, upgrades and validating such in the non-prod setup

Provide RCA and resolution for priority 1 & other impoetnat tickets

Health check for critical workload setups on RHEL

Enable all relevant security controls in RHEL as per info-security policies

Help in troubleshooting the production critical issues \ Priority 1 tickets

Creating Standard operating environment (SOE) Installation / configuration of RHEL as per requirement of different workloads, as per the SOE designed and best practices

Day to day operations/maintenance activities related to RHEL deployments

Creating short script for day to day operations

Managing Users, quota & access on RHEL platform

Applying patches through Satellite

Provide Daily Report, other reports as required

Create SOP

Work along with Various Client Stakeholders from Customer location

Work along with Redhat Stakeholders including but not limited to Redhat Support, Account Team, Consulting & Delivery team

What will you bring?

5+ years of Linux or UNIX system administration experience

Bachelor's degree or higher in computer science or other technical discipline, or equivalent work experience

RH certification is preferred.

Good Troubleshooting skills for RHEL

L2 Support and Administration Experience for RHEL clusters

Has experience in working with Large customer setups

Preferred work experience for Indian customers

Experience in working at customer locations. This job is in Mumbai

Has excellent Communication skills to drive technical conversations with the customer. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

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