**What you'll bring to the team** Are you looking for an exciting, fun-filled role in a world-famous theme park? Alton Towers Resort is on the lookout for enthusiastic colleagues to join our team as **Ride Hosts** ! **About the Role:** As a **Ride Host** , you’ll be the face of Alton Towers Resort, ensuring all our guests have a magical and safe experience. You’ll be responsible for assisting with the smooth running of our world-class rides, helping to create memories for families, friends, and thrill-seekers! **Your key responsibilities will include:** + Working on our rides and attractions with a focus on safety and efficiency + Engaging with guests to provide exceptional customer service + Assisting with guest queries and ensuring their needs are met + Managing queues, helping guests access rides safely, and ensuring everyone follows safety procedures + Reporting any operational issues or incidents to the operator + Support in daily presentational duties of our rides and attractions **Why join us?** + **Flexible working hours** : We understand that work-life balance is important, so we offer part-time and full-time shifts to fit around your life. + **A fun, dynamic environment** : Be part of the magic in one of the UK’s most thrilling attractions. + **Exclusive colleague perks** : Enjoy free tickets, discounts on food and retail, and other fantastic employee benefits at Merlin Entertainments attractions worldwide. **Qualifications & Experience** **About You:** We’re looking for individuals who are: + Friendly and approachable with excellent communication skills + Enthusiastic and willing to create a positive guest experience + Comfortable working in a fast-paced, outdoor environment + Ready to take on responsibility and ensure health and safety standards are met + Able to work by themselves and as part of a team + A head for heights would be beneficial + No previous experience is necessary! We provide full training to all team members. **Benefits** + Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world + 40% discount online off LEGO + 25% discount in our on-site retail shops and restaurants + Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel + Ongoing training and development opportunities + Plus, many more... **Pay Range** Compensation between GBP £7.49/Hr.-GBP £11.44/Hr. Submit a Referral (https://seasonalcareers-uk-merlinentertainments.icims.com/jobs/6155/ride-host/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883) At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. **Location (Country-County-City)** _UK-Staffordshire-Stoke-on-Trent_ **Job ID** _2024-6155_ **Employment Type** _Guaranteed Hours (Europe Only)_ **Offer/Contract Type** _Fixed End Date/Seasonal_ **Location Name** _Alton Towers Resort_