Rider Operations Associate
Uber
**About the Role**
The Rider Growth Associate will be an integral part of Uber’s French Rider Team, focusing on increasing rider acquisition and rider maturation tactics. In this role, you will leverage data-driven insights and collaborate across teams to implement impactful growth initiatives that enhance the rider growth experience and support Uber’s long-term business objectives in France.
**What the Candidate Will Do: / Bonus Points**
- **Support Rider Growth Initiatives:** Assist in designing and executing targeted strategies to attract and retain riders, ensuring alignment with local market dynamics. Contribute to the planning and implementation of rider engagement campaigns and initiatives.
- **Analyze Rider Trends:** Use data tools to analyze new rider behavior and market trends, identifying opportunities to enhance rider growth, retention, and likelihood of maturity. Create and share regular reports on rider growth metrics to inform decision-making.
- **Execute Campaigns and Projects**: Collaborate with Marketing, Product, and Regional Operations teams to launch rider growth initiatives. Manage components of projects, including planning, tracking milestones, and evaluating outcomes.
- **Cross-Functional Collaboration:** Act as a bridge between local and regional teams, ensuring seamless communication and alignment on rider growth goals. Work closely with stakeholders to address rider growth pain points and improve the overall new rider experience.
- **Stakeholder Communication**: Provide updates on project progress and share actionable insights with internal and external stakeholders. Build strong working relationships across teams to facilitate collaboration.
**What the Candidate Will Need / Basic Qualifications:**
- Passion for understanding rider behavior and improving user experiences.
- Strong analytical skills, with proficiency in tools such as SQL, Spreadsheets, and Tableau.
- Ability to manage multiple projects and meet deadlines.
- Fluency in French and English (both written and spoken) is required.
**Preferred Qualifications / Bonus Points:**
- Strong communication and stakeholder management skills.
- Experience in operations, marketing, analytics, or related fields.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).
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