Skills: Top 3 skills: (1) KYC and KYB (2) computer skills to handle use of multiple apps (3) critical thinking and analytical skills 2+ years of relevant experience in risk management Proficient with G-Suite and other relevant software Strong analytical and critical thinking skills with attention to detail Proven ability to deescalate customers and effectively handle difficult situations Strong organizational skills and the ability to manage multiple tasks Ability to work under tight deadlines and prioritize tasks to meet SLAs Strong work ethic with high integrity and ethics Effective collaboration and teamwork skills Strong understanding of customer service and customer empathy Willingness to learn and adapt to new technologies and processes. Education: Bachelor's degree in finance, risk management, accounting or related field a plus