The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The Risk and Compliance Oversight Analyst role resides in the SE Risk Governance & Reporting team within PayPal’s Service Experience (SE) organization, and will manage and perform various risk processes, especially process mapping and procedure documentation

Job Description:

Your way to impact

You will partner closely with SE business leaders and our Second Line of Defense (SLOD) partners to ensure that standardized procedures are in place to guide the SE's operations and help mitigate risks. This enables PayPal and SE to mitigate risks pertaining to process execution.

Your day-to-day

In your day-to-day role, you will be

Developing and maintaining standardized SOPs for key processes and activities within the organization to ensure consistency, efficiency, and compliance with regulations.Collaborating with key stakeholders, such as department heads, process owners, and risk managers, to identify and address potential risks within existing SOPs.Conducting regular reviews and updates of SOPs to reflect changes in regulations, industry standards, or internal procedures that may impact risk exposure.Identifying gaps or inefficiencies in current SOPs that could pose risks to the organization's operations or objectives.Providing training and guidance to employees on how to access and follow SOPs, ensuring a consistent understanding and implementation across the organization.Participating in risk assessments and audits to evaluate the effectiveness of SOPs in mitigating risks and identifying areas for improvement.Monitoring and evaluating the performance of SOPs in managing risks and achieving desired outcomes, and making recommendations for revisions or enhancements as needed. Maintaining strong understanding of key risk management principles and PayPal products and customer services within area of responsibility.Supporting other risk management activities as needed

What do you need to bring

Experience:Bachelor’s degree in related field or equivalent professional work-related experience2+ years of Risk, Compliance, banking, process management or similar experienceExperience in process mapping and documentationExperience in managing risks, processes, and/or compliance obligations, preferably in the financial industryTrack record of driving action to support business resultsCapabilities:Possess the credibility and reputation to achieve effective working relationships with senior leaders across a matrixed organizationAbility to provide risk knowledge through a practical, business lensExplains information to others in straightforward situations, which includes some sensitive informationAbility to understand the nuance and risk interaction between product, jurisdiction, and functionDemonstrates strong and effective collaboration skills and ability to operate comfortably within a complex cultural, global environment.Confidently and effectively solves low/moderate complexity problems without additional support. Consults with leadership on more complex problems by gathering facts and providing recommendations on the best solutionStrong project management skillsAbility to multitask and manage competing priorities to meet deadlinesDemonstrated ability to learn quickly, manage projects and drive/achieve resultsStrong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skillsExcellent verbal and written communication skillsBehaviors:Operate with strong integrity with the ability to handle projects of a sensitive and confidential natureDemonstrates a natural curiosity to understand root causePossess sound judgment, flexibility, and nimbleness in changing courses and solving problems swiftlyDemonstrates understanding of the organization’s strategic direction and objectives and seeks to articulate and embed the role of risk in enabling strategyDeep, established credibility with the business to understand and communicate risks generated and impacting the business

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.