Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Artex is one of the world’s fastest-growing and most diverse insurance managers. With more than 500 employees in 16 worldwide locations, our employees work together to conceive, design and manage alternative risk transfer solutions that help our clients manage today’s challenges and tomorrow’s opportunities. Role Overview: Provide claims consulting service to captive clients and prospective clients. Coordinate, monitor, and enhance services being offered to our clients/prospects from the Third-Party Administrators and Risk Control Service Providers. How you'll make an impact Provide claim advice and act as general claim resource to captive members. Actively resolve claim handling disputes between captive member and the claim administrator. Facilitate good relationships between member and claim administrator while fostering a quality customer service focus. Review, coordinate and monitor the overall performance of the Risk Control and the Claim Management service providers. Verify services offered are adequate and service team is competent for the needs of the captives. Participate in Carrier Audits with the Third Party Administrators to verify proper claim handling practices and being met. Review claim and loss control reports and determine whether or not specific intervention is necessary. Evaluate and monitor high exposure claims. Design efficient procedures for monitoring claims. Arrange and facilitate Risk Control Workshops. Develop the Risk Control Committee Agenda and work with the chairperson, claim administrator and risk control service provider to obtain information for the board books. Attend Board Meetings, facilitate the Risk Control Committee Meeting and prepare the Risk Control Committee minutes. Formulate a Risk Control Budget and work within the budget parameters agreed to by the Board of Directors. Prepare closeout analysis. Provide claim-handling procedures/guidelines to clients. Participate in claim review meetings as the consultant on an as needed basis. Run financial reports from the claim administrator’s system. Assist members in obtaining claim reports that meet their needs, on an as-needed basis. Review loss reports to identify trends to reduce overall cost of the captive and suggest pro-active safety procedures, to focus on problem areas. Develop and refine products and services including strategies for cost control. Communicate any issues to the Captive Director and advise them of the final resolution. Develop reports analyzing client loss pattern by location, type, and period, identifying trends and commendations for solutions on a regular basis for all direct written accounts on a specific established time frame. Perform tasks according to our processes. Work on special projects and perform other tasks as assigned. About You Required: Bachelor's degree or commensurate experience 3 years' experience in a claims role Preferred: Good written and oral communication skills, including the ability to compose clear, concise, and grammatically correct reports. Ability to present in front of large audiences. Working knowledge of computer programs including Word, Excel, Outlook, etc. Must be a self-starter with a positive attitude. Above-average telephone personality and the ability to deal with people in difficult situations. Ability to travel and work more than eight-hour workdays including weekends as needed. Ability to work effectively with all members of the captive team. #LI-LB3 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.