Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Product Delivery Manager in Fraud Risk, you will interact with stakeholders serving as a liaison between scrum teams and business end-users to identify and design optimal solutions. You will coordinate with area product leads from initiation through implementation, communicating and coordinating with stakeholders across the firm to work toward the best possible outcomes.  You are both customer and execution focused and equally passionate about solving business problems through innovation and modernization. If you possess strong project management and communication skills and enjoy managing a product roadmap with multiple stakeholders, this may be the right role for you. 

Job Responsibilities

Partner with product owners, data scientists, fraud strategists, and other key stakeholders to clearly define and plan project deliverables and oversee the execution of the overall roadmap plan.  Ensure project tracking and documentation is complete; ensure JIRA project statuses are updated. Effectively facilitate and manage meetings with a clear agenda, recap discussions and provide actionable items.  Coordinate planning sessions with area product teams, technology, strategy partners, and other stakeholders.  Coordinate and contribute to various area product reporting needs. Has the ability to frame messages for different audiences and "tell the story."  Establish and maintain strong working relationships with project workstream leads, business stakeholders, technology, operations, peers, subject matter experts and others. Escalate issues and risks appropriately, drive to resolution.  Drive project and process methodology consistency and maturity across the team.  Influence a culture of community and inclusivity across the team and department

Required qualifications, capabilities, and skills 

Minimum of 8+ years of experience in project management in financial services Well versed with Agile methodology and experience in driving projects under this framework. Ability to multi-task and manage and deliver competing priorities  Self-motivated, tenacious with excellent time management/prioritization skills  Strong, clear, and concise written and verbal communications with ability to edit and prepare executive level communications with fast moving pieces of information  Adept at working in matrix organization and dynamic high performance teams  Strong inter-personal skills to instill confidence and trust 

Preferred qualifications, capabilities, and skills

 Bachelor's degree preferred  Preferred experience with using workflow tools, SharePoint, Jira, and Tableau  Preferred Certification for Project Management  Experience in fraud risk a plus  Experience working with globally distributed scrum teams a plus