Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Vice President in Core Servicing Analytics within JPMorgan Chase's Risk Management and Compliance team, you will lead a team of skilled analysts responsible for driving strategic initiatives in mortgage servicing. Your role will be crucial in shaping analytics strategies, fostering a collaborative and inclusive team environment, and delivering insights that influence senior stakeholders and support our commitment to responsible growth.

Job Responsibilities:

Lead the development and execution of advanced analytics strategies related to mortgage servicing, focusing on areas such as property tax, insurance escrow accounts, and regulatory reporting. Utilize SAS and SQL programming to synthesize large datasets, generating actionable insights and data-driven recommendations for senior leaders. Collaborate with cross-functional teams, including risk management, data scientists, and operations, to ensure data quality and effective strategy execution. Mentor and develop team members through regular one-on-one coaching, professional development, and performance reviews, fostering a culture of continuous learning and improvement. Conduct biweekly team meetings to provide updates on servicing strategy, recognize achievements, and promote team progress towards goals, while actively promoting diversity and inclusion. Communicate complex analytical findings to senior stakeholders, ensuring clarity and impact, and deliver influential presentations to management. Build and execute a strategic book of work, managing risks, deadlines, and dependencies, while ensuring accountability and timely escalation of issues. Engage with stakeholders through regular one-on-one meetings, bringing agenda topics and following up on action items to maintain strong relationships. Continuously improve processes, prioritize high-value work, and ensure robust controls are in place for key processes. Actively seek and respond to feedback, promoting an inclusive environment where diverse perspectives are valued.

Required Qualifications, Capabilities and Skills:

Bachelor’s degree in Finance, Economics, Statistics, Mathematics, Computer Science, or a related field.  5+ years of experience in analytics, with expertise in SAS and/or SQL programming (ORACLE, Teradata). Proven leadership experience with a track record of managing and developing high-performing teams. Strong analytical and problem-solving skills, with the ability to generate actionable insights. Excellent communication and presentation skills, capable of conveying complex information to non-technical stakeholders.

Preferred Qualifications, Capabilities and Skills:

An advanced degree is preferred. Experience in mortgage servicing, risk analytics, or financial services. Familiarity with advanced analytical tools and techniques, such as Tableau or Alteryx. Demonstrated ability to lead strategic projects and mentor junior team members. Experience working with geographically diverse teams is a plus.

 

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).