Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Risk Management Sr. Analyst

Overview:

enter to internal corporate functions, Finance, Human Resources, Law Franchise and Integrity. The value we bring to our customers includes driving operational efficiencies, enhancing customer experience, and improving business results. To successfully accomplish these results, it’s imperative to effectively monitor and identify risks and establish robust risk management (RM) plans to ensure high quality and performance.

The GBSC Risk Management Sr. Analyst position is within our shared services organization and reports to the GBSC Risk Manager. This position will provide support in further establishing and evolving an operational risk management program within the GBSC. The role is responsible for supporting implementation and monitoring of operational risk across our shared services functions to identify, assess and mitigate risks that arises from inadequate or failed processes, people, systems or external events, while maintaining a balance between risk mitigation and efficiency.

Responsibilities:
•\tServe as a risk management process leader for the GBSC risk management team.
•\tAssist management in identifying and mitigating compliance risks, enhancing and implementing compliance monitoring efforts and fostering a compliance culture.
•\tSupport teammates and stakeholders by working closely to develop knowledge base of best practices
•\tIdentify and assess controls gaps and work with control owners to develop sustainable remediation plans that are compliant with regulatory and policy requirements.
•\tProactively troubleshoot issues and exercise discretion when management support may be necessary to resolve an issue.
•\tCollaborate with operations teams to develop risk reporting, Key Risk Indicators (KRI’s), and support ongoing monitoring and testing.
•\tMaintain the risk register, heat map, audit schedules, action items, and risk response plans.
•\tConduct incident reporting and root cause analysis.
•\tHelp develop and maintain reports, metrics and presentations of progress and results for meetings with various stakeholders and senior leadership.
•\tSupport and coordinate activities from internal audit, external audit, technology risk management, SOX, and enterprise risk management teams.
•\tSustain GBSC Risk Management tools and resources.
•\tCreate value and innovation with AI-based preventative and detective controls.

All About You:
•\tFamiliarity with Payroll and the People & Capability (HR) space.
•\tRisk management experience and knowledge of risk management practices (e.g., ERM, ORM, TRM).
•\tProven experience in audit, operational risk, or other risk management functions.
•\tExperience with the “three lines of defense” model.
•\tUnderstands compliance and risk management frameworks.
•\tEffective verbal and written communication and presentation skills.
•\tDemonstrated success in applying risk management to support business/ operational processes.
•\tAnalytical, problem solving, and critical thinking skills.
•\tUnderstands and appreciates diverse backgrounds.
•\tKnowledge of documenting control activities, test procedures, and validation execution.
•\tExperience developing process flow and controls documentation and recommending and implementing improvements
•\tConsistently demonstrates clear, concise, and effective verbal and written communication skills along with presentation skills.
•\tExperience with relationship building and relationship management skills.
•\tAbility to operate with independence, autonomy, and under pressure, even in ambiguous circumstances.
•\tFlexibility in working on several processes or projects simultaneously to meet team goals and responsibilities
•\tSelf-motivated and detail oriented with excellent problem-solving skills.
•\tKey attention to detail.
•\tAudit, Risk Management, Compliance, Continuous Improvement, Lean, or Six Sigma background preferred.
•\tProficient in MS Office applications (Excel, Word, PowerPoint, Visio) with advanced experience with data analysis within Excel and flow chart development in Visio. Tableau, Alteryx, and statistical analysis experience is desirable.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.