Amazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. We are looking for people who are passionate about ensuring customers and sellers are safe to enjoy our digital ecosystem. Amazon’s growth requires employees who move fast, have an inquisitive spirit and an unrelenting tenacity to get things done that are capable of breaking down and solving complex problems.

The Selling Partner Account Compromise (SPAC) team is seeking a talented Risk Manager to manage critical account takeover (ATO) investigations affecting customer trust globally. The ideal candidate possesses strong business judgment, deep analytical thinking, is comfortable managing multiple responsibilities within a fast-paced environment, and has worked collaboratively with others to develop, implement, and communicate business improvement and risk mitigation strategies. Strong verbal and written communication skills, a solution-oriented approach, and relationship-building skills are important attributes to succeed in this role.

The Risk Manager works efficiently both independently and with teammates, and routinely deliver results on time. They possess a global view of their business and think in terms of immediate problem solving but also automating, expanding, and scaling solutions broadly. The Risk Manager will be tasked to:


Key job responsibilities

• Utilize and improve existing investigative strategies, tools and processes to prevent and mitigate risk.
• Works across Amazon teams to identify gaps in policies, processes and tools related to account take over and account recovery.
• Contribute to the development of scalable processes and tools that speed up both decision making and accuracy for the Abuse Prevention organization.
• Be comfortable using data to analyze trends, predict and fix problems before they happen.
• Take leading role in drafting and presenting deep-dive documents, including responses to senior executives.