Innovate with purpose

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

At BILL, we listen, learn, and lead—fostering collaboration and a drive for continuous growth. We’re committed to building a diverse and inclusive workplace that values each person’s unique skills and experiences. Even if you don’t meet every requirement, we’d love to hear from you—you might be just what we’re looking for, whether in this role or another.

✨ Let’s give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

Join BILL’s Risk Portfolio Management team, where we aim to optimize and enhance the Risk Experience for our customers. As a Risk Portfolio Experience Manager, you will play a key role in developing KPIs and reporting mechanisms to monitor and improve the risk experience across BILL’s platforms. Leveraging your analytical skills and collaboration capabilities, your work will help align cross-functional teams and drive impactful results.

KPI Development & Monitoring: Design, implement, and maintain KPIs to measure the effectiveness and efficiency of BILL’s Risk Experience. Data Analysis & Reporting: Extract, analyze, and synthesize data from various sources—including SQL, Excel, Google Sheets, and Tableau—to generate meaningful insights and dashboards. Efficiency & Automation: Identify opportunities to streamline data sourcing and  utilize platforms that enable real-time reporting and self-service. Cross-Functional Collaboration: Work closely with Product, Risk, Compliance, and Operational teams to align on risk experience drivers, identify pain points, develop KPIs, share insights, and prioritize improvements. Stakeholder Communication: Deliver clear, concise, and actionable reports and recommendations to senior leaders and cross-functional partners. Process Improvement: Continuously refine reporting processes and systems to enhance scalability, efficiency, and impact. Data Storytelling & Visualization: Create visually compelling dashboards and presentations that leverage data storytelling techniques to drive deeper topic explorations and influence partners and decision-makers. Insight Generation & Strategy: Use data analysis to identify trends, uncover opportunities, and provide strategic recommendations that enhance the risk experience and drive business decisions.

We’d love to chat if you have:

3–5 years of experience in risk management, preferably in risk experience, data analytics, and reporting within fintech, financial services, or a related field. Bachelor’s degree in Business, Data Analytics, Finance, or a related field, or 5 years of equivalent experience in a similar role. Advanced proficiency in Excel, Google Sheets (Google Suite), and data visualization tools like Tableau. Strong SQL skills with the ability to synthesize complex data into clear, impactful reports and KPI dashboards. Excellent collaboration and influence across cross-functional teams, including Operations, Risk, and Product. Exceptional communication skills—both verbal and written—with the ability to present technical insights to non-technical audiences. Innovative thinker with a knack for developing creative solutions to complex challenges. Highly adaptable in dynamic environments, with the ability to pivot strategies and approaches as needed. Strong attention to detail, a focus on process improvement, and a commitment to continuous learning. Proactive mindset with a passion for delivering customer-centric solutions.

The estimated salary  range for this role is noted below for our San Jose based role.  Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

San Jose pay range$95,700—$114,400 USD

What’s in it for you? 

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. 

Here is a preview of some of the amazing benefits here at BILL:

100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts  Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off  Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more

Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.

BILL is an Equal Opportunity Employer that values diversity and inclusion. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.