For our office in Amsterdam, we are looking for a RMA Associate. In this role you will be responsible for providing administrative support for the customer returns processing function, placing and maintaining customer returns, providing information on stock availability, creating and maintaining department and product files, and creating correspondence.

 

Duties & Responsibilities:

Verify that products returned match products listed on return merchandise authorization (RMA) Process returned products through company system: create sale order, receive and transfer product to service Dept. etc.; Enter service order for Service department; Inspect, repack, restock unused product;  Able to work with biohazard products; Compile data and generates requested reports;  Maintain regular attendance in accordance with current position needs and department expectations, as defined by divisional executive management; Perform all other duties as assigned or required.    

 

Minimum Qualifications:

Must have strong computer skills and successful experience working with spreadsheets, word processors, and database programs;  Experience in using ERP systems for receiving RMAs; Ability to read and understand general correspondence, periodicals, and procedures;  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals;  Experience in packing and shipping activities Minimum of 20 kg lifting;

 

Preferred Qualifications:

Knowledge of experience in GMP requirements and preferably ISO-9000 requirements;
 

Education:

High School diploma

 

Language skills: 

Fluent English

 

What we offer:

Competitive remuneration package Monthly Lunch/Breakfast  Focus on personal and professional development International team  

 

 

Are you looking for uncommon opportunities with an extraordinary company? We are looking for people who can, do and will make a difference. Are you interested to hear more about this position?

Please send your full application through our website. 

To learn more about us, please visit:  www.masimo.com