Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.

Across the globe we have more than a thousand Fulfilment Centres, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.

Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our operation is built on the way teams’ bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.

Amazon is committed to building a sustainable future for our customers, local communities, and the planet.
Under The Climate Pledge we committed to be net-zero carbon across our business by 2040, 10 years ahead of the Paris Agreement. To get there, we need exceptionally talented, bright, and driven people that are dedicated to making a meaningful impact on the sustainability of our products and supply chain.

Join us in the Amazon Reliability Maintenance Engineering (RME) team. We maintain and optimise technologies in the Global Amazon Warehouse & Delivery Network.


Key job responsibilities
- Design and own BBM long-term strategies, setting a vision, roles and responsibilities and clear goals for the team.
- Recruit, build, inspire and motivate a new team that can work towards common goals.
- Embed a collaborative and high-performance culture who are relentless at continuous improvement.
- Embed Amazon people processes ensuring development and professional growth for all individuals.
- Apply company performance management processes.
- Serve as the main point of escalation for complex issues, be able to facilitate cross-functional meetings, listen intensely, establish the facts and make key decisions.
- Deliver the implementation and maintenance of rigorous quality control standards for SOP’s and training.
- Implement meeting routines, KPI’s and mechanism’s that will ensure, work processes, systems, vendors, quality, productivity, training and labour management are met.
- Oversee the global budgets for maintenance and repair activities, optimising costs while ensuring high-quality service.
- Collaborate with category procurement and stakeholders to ensure that productive contracts and SLA’s are in place with 3P vendors.
- Maintain strong vendor relationships.
- Collaborate with other RME teams to ensure best practices are implemented for inventory management, reliability initiatives to optimise asset up-time across the network.

*If this role would be of interest, please apply with your CV in English*