Banner Estrella Med Ctr (9201 W Thomas Rd), United States of America
8 hours ago
RN Case Manager Care Coordination

Primary City/State:

Phoenix, Arizona

Department Name:

Work Shift:

Day

Job Category:

Clinical Care

Nurses excel at Banner Health.  With some of the best training in health care, we empower nurses to build long, successful careers.  We care about you, your nursing career today and your future. Apply today. 

The Care Coordination team is seeking a driven RN Case Manager. As a RN Case Manager, you will have the opportunity to provide direct patient care services including discharge planning and follow-through, as an integral member of the health care team. You'll provide educational counseling on issues related to chronic illnesses or disabilities, substance abuse and mental health. Additional responsibilities include assessing the safety of vulnerable adults/children to ensure safe discharges. Provide support for families and patients, provide education and support to medical staff on social justice/ethical issues and assist with coordinating care services.  

This is a full time, day shift opportunity. Expected hours are 4/10s, 7AM to 5:30PM. This position opportunity offers a weekend rotation which is eligible for a flat rate $3/hour weekend shift differential.

POSITION SUMMARY
This position provides comprehensive care coordination for patients as assigned. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position is accountable for the clinical quality of Care Coordination services delivered by both them and others and identifies/resolves barriers which may hinder effective patient care. The goal is to empower the patient and the family to participate to the fullest of their abilities in the discharge planning process. This position provides developmentally appropriate care for the population that it serves which includes planning for the safe discharge, continuity of care, the ability to recognize and plan for the unique needs of all ages as well as the physically disabled, mentally ill, chronically ill and terminally ill patient.

CORE FUNCTIONS
1. Manages individual patients across the health care continuum to achieve the optimal clinical care, financial, operational, and satisfaction outcomes.

2. Acts in a leadership function with process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes.

3. Acts in a leadership function to collaboratively develop and manage the interdisciplinary patient discharge plan. Effectively communicates the plan across the continuum of care.

4. Maintains knowledge of Medicare, Medicaid and other program benefits to assist patients with discharge planning and choices. Knowledge of community resources relevant to health care, end of life dynamics, substance abuse, abuse, neglect, and domestic violence.

5. Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.

6. Educates internal members of the health care team on case management and managed care concepts. Facilitates integration of concepts into daily practice.

7. May supervise other staff.

8. Has freedom to determine how to best accomplish functions within established procedures. Confers with supervisor on any unusual situations. Positions are entity based with no budgetary responsibility. Internal customers: Patients, families, all levels of nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: Physicians and their office staff, payers, community agencies, provider networks, and regulatory agencies.
 

MINIMUM QUALIFICATIONS


Must possess knowledge of case management or utilization review as normally obtained through the completion of a bachelor's degree in case management or health care.

Requires current Registered Nurse (R.N.) license in state worked. For assignments in an acute care setting, Basic Life Support (BLS) certification is also required.
 

Requires a proficiency level typically achieved with 2-3 years clinical experience. Must demonstrate critical thinking skills, problem-solving abilities, effective communication skills, and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format. May have to take rotating call based on the acute facility need. Banner Registry and Travel positions require a minimum of one year Case Manager experience in an acute care hospital.

PREFERRED QUALIFICATIONS


Certification for CCM (Certified Case Manager) preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

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