Job Summary The RN Case Manager coordinates care for Newborn and High Risk Programs. This includes but is not limited to collaboration with families, internal/external medical teams, DHS/CUAs, DME companies, Home Care Companies, Ride share, etc. The RN Case manager performs chart reviews and transition of care. Detailed documentation in electronic health records. Excellent customer service, excellent communication skills both in person, and telephonically. Build and/or maintain rapport with patient/families, providers and team members alike. Ability to triage and route patients/families accordingly. Ability to multi-task. Adherence to HIPAA. Maintains up-to-date licensures. #STC Qualifications Education Requirements 4 year/Bachelor's Degree Experience Relevant Experience Certification and Licensure PA Registered Nurse License Required Skills Computer Skills to include use and navigation Excellent Communications Skills Excellent Interpersonal Skills Microsoft Word Overview About St. Christopher's Hospital for Children St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties. St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital. In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. About the Organization Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area. Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Virtual Tour