Gordon Hospital

Gordon Hospital is a 69-bed community hospital that is a member of Adventist Health System, the largest not-for-profit Protestant healthcare system in the world. We provide high quality, personalized and compassionate care to its patients and community. Through our dedication to safety, rigorous self-assessment, performance improvement, corporate integrity, and service management, we are committed to being the pre-eminent provider of acute inpatient and outpatient healthcare services for the residents of Calhoun, Gordon County, and surrounding areas.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES :

The Emergency Department Director monitors the overall performance of the Emergency department by providing instruction and direction to staff on a daily basis. He/she is responsible for customer satisfaction, financial management, regulatory compliance, Human Resource issues, employee competency, Performance Improvement, maintaining and complying with policy and procedures, and regular communication with employees. The Director also assumes the role of professional educator, manager, and consultant/resource person. He/she works with all levels of management, health care providers, patients and families to identify needs, design, implement and evaluate a variety of educational programs.

SHARE Customer Satisfaction

Reviews the Gallup satisfaction results with staff at monthly staff meetings.

Discusses ways in which the employees can contribute to patient satisfaction. Departmental minutes reflect documentation not less than quarterly.

Provides specific feedback on the annual evaluation to each employee as to his or her contribution to patient satisfaction. Sets specific goals for employees scoring satisfactory or lower.

Financial Management

Reviews monthly departmental financial statements and research material variances to budget and prior period.

Reviews productivity reports as often as are merited (daily for clinical departments). Changes staffing levels to reflect appropriate productive hours per unit of service.

Strategic planning for business development/ retention by research and submitting capital requests.

Communication with Employees

Conducts monthly departmental meetings documenting names of persons in attendance and minutes of discussion. Appoints a departmental representative to serve as Secretary for minutes. Secretary and Department Director sign a copy of the minutes for internal record.

Assures persons not in attendance have access to review meeting minutes.

Regulatory Compliance

Complies with TJC (The Joint Commission) and HFAP (Healthcare Facility Accreditation and Performance) standards to ensure the hospital maintains accreditation.

Complies with CMS (Center for Medicare/Medicaid Services) Conditions of Participation to ensure appropriate reimbursement.

Complies with State of Georgia DHR ORS (Department of Human Resources, Office of Regulatory Services) Rules and Regulations.

Ensures compliance with changes made by any regulatory agency.

Human Resources

Works with Employment Recruiter for staffing, which may include: Selection/Screening, Interviews, and Reference Checks.

Ensures employees are orientated within Gordon Hospital and their respective department, as well as reviewing employees job description.

Ensures each employee is evaluated in accordance with Gordon Hospitals Performance Appraisal Policy (1800.46) New hires after 90 days, and annually thereafter.

Addresses progressive counseling through verbal and written communication. Consults Human Resources for guidance in progressive counseling and terminations.

Employee Competency

Provides an initial orientation for new employees upon hire.

Provides a 90-day competency evaluation for all new hires.

Provides an annual evaluation of competency based on job performance.

Changes competency evaluations as needed when new services provided, new job responsibilities or if clinical changes occur (new treatment, procedures, equipment, standard of care changes, new regulatory policy)

Ensures through evaluation process that employees are competent to do job for which they were hired.

Conforms to GH Policies and Procedures

Ensures that departmental staff complies with Gordon Hospitals hospital-wide policies, as well as, departmental policies.

Performance Improvement

Selects not less than one (1) PI project for the year and completes documentation.

Involves staff in the Performance Improvement process.

Submits monthly KPI results (key performance indicators) no later than the 15th of each month.

Conforms to all Adventist Health System corporate, Gordon Hospital organizational, and departmental policies and procedures including but not limited to:

Mission & Values

Confidentiality Agreement

Corporate Compliance

Rules of Conduct as outlines in the Guidelines for Employees handbook

Smoking

Dress Code (personal hygiene)

Emergency Preparedness

Required to respond to emergency situations (i.e., disasters, hurricanes, etc.) by reporting to department and staying until the crisis is over or responsibilities have been transferred to incoming personnel. This is a mandatory requirement. Refusal to respond may result in termination.

Qualifications

What you will need?

Bachelors Degree in respective field required.

Must maintain certifications in CPI, BCLS, ACLS, PALS.

Requires two years hospital management experience and a minimum of five years clinical experience.

Must be a Registered Nurse with valid Georgia license

MSN preferred

CEN preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Emergency Services

Organization: AdventHealth Gordon

Schedule: Full-time

Shift: 1 - Day

Req ID: 25008175

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.