**Job Description:** Provides triage and health advice by phone to patients, consumers, and clients. Utilizes computerized Barton Schmitt /David Thompson evidence based triage protocols to assist in assessing patients’ symptoms to arrive at a patient disposition. Also receives requests for information on medical conditions, medications, diagnostic tests, and prescription refills. All calls are documented electronically in real time. In addition, responsibilities include processing prescription refill requests received from pharmacies and patients, utilizing the Essentia Health primary care refill protocol. May also participate in transitional care calls to patients who have been discharged from an Essentia Health hospital. Works with ambulatory computer software systems. Supports Essentia Health East, Central and West markets.*You must reside within a 1 hour distance from an Essentia Health facility to be considered for this role. **Education Qualifications:** **BSN or ADN degree from an accredited school or college of nursing** Be a part of a **Healthcare organization that invests in you and your career** . **Apply now and help us continue to raise the bar in patient care!** **Licensure/Certification Qualifications:** **Current RN license in the state of North Dakota, Minnesota, and/or Wisconsin upon hire** **Ability to obtain RN license in all 3 states within 3 months of hire** Employee Benefits at Essentia Health*: Health Coverage: Medical, dental, vision, life and disability insurance, plus supplemental health benefit options to ensure employees' well-being.Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.Work-Life Balance: Flexible scheduling, time off, holidays, and personal leave to help employees manage their professional and personal lives.Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.*Eligibility for Essentia Health’s benefit programs vary. Please refer to the benefit summary provided to you, or contact our HR Service Center at (218) 576-0000 for more information. **Job Location:** Business Service Center **Shift Rotation:** Permanent Night Rotation (United States of America) **Shift Start/End:** Nights/Nights **Compensation Range:** $33.57 - $50.36 / hour **FTE:** 0.8 **Weekends:** Yes It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.