Overview Job Duties The Nurse Navigator will interface with the multidisciplinary health care team to ensure care coordination occurs for the surgical patient population across the care continuum by (1) ensuring the delivery of needed care services and the removal of barriers to care, (2)assisting patients in overcoming obstacles across the patient's care continuum as well as coping with their treatment and follow-up, and (3) building therapeutic and trusting relationships with patients, families, and all caregivers. This position provides clinical functions as required for this patient population, and participates in optimizing patient care management and providing a patient care experience that is safe, timely, efficient, cost-effective, equitable and patient-centered. Responsibilities Essential Functions • Promotes a patient- and family-centered care environment for ethical decision making. Advocates for patients to promote optimal care and outcomes. Promotes autonomous decision making by patients. • Demonstrates effective and safe nursing skills and provides care in a professional and efficient manner that enhances clinical outcomes. • Assists with EMR documentation for the plan of care (letters, messages, phone calls). • Works with designated physicians and other healthcare professionals to develop and maintain clinical protocols/care pathways, to include coordinating their entry into the electronic medical record (EMR). • Serves as the patient's central point of contact. Ensures the patient has timely access to psychosocial support, and facilitates appropriate referrals for patients, families, and caregivers, especially during periods of high emotional stress and anxiety. Facilitates removal of barriers to care and prepares care team handoffs for smooth transitions and a safe environment for patients. • Maintains open communications with all health team members (both internal and external) on behalf of the patient, and their significant others as designated by the patient. Notifies providers to confirm patient exams ordered/required, obtains prior exams/films/results, and ensures tests, procedures and related consultations are scheduled and performed. Collaborates with surgical coordinators to effectively coordinate surgery dates • Collaborates with the department and administration to perform and evaluate data to identify areas of improvement that will affect the patient navigation process and program and participate in quality improvement based on identified service gaps. Builds partnerships with local agencies and groups that may assist with cancer patient care, support, or educational needs. • Assesses educational barriers and needs of patients, families, caregivers, and provides education that best supports the understanding of the diagnosis and plan of care. Provides care education to healthcare team members. • Serves as a liaison between this program and other areas of service that interact with this program and patients. • Provides support and onboarding training as needed to clinical staff, surgical coordinators and APPs regarding workflows and department procedures. • Works with marketing and outreach departments to educate referring physicians and the community on available services. Qualifications Experience Requirements 3 years Orthopedic nursing or as a nurse navigator or similar role. Perioperative and/or progressive care experience preferred Understanding of insurance authorization processes preferred Education Requirements High School Diploma or GED required Associates Nursing required Bachelors Nursing preferred Current licensure as RN in Florida or valid licensure in one of the states under the Enhanced Nurse Licensure Compact (eNLC). If licensed under the eNLC, must obtain FL RN licensure within 90 days of becoming a Florida resident. required Basic Life Support (BLS) required at time of hire ONC certification preferred UFJPI is an Equal Opportunity Employer and Drug Free Workplace