About Dexcom
Founded in 1999, Dexcom, Inc., develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.

Position Summary:
The role of the RPA Business Analyst is to manage the delivery of individual process automations in accordance with the Dexcom COE Methodology, on time and on budget. The role is also responsible for the opportunity assessment and initial qualifications of ideas to ultimately fulfill the pipeline.

Essential Duties and Responsibilities:
- Manage the detailed tasks required to deliver high quality RPA solutions in accordance with the Dexcom COE methodology to achieve a consistent, high quality standard solution meeting and exceeding business requirements.
- Lead and complete the Dexcom qualification steps to assess the RPA capability of possible process ideas. These include the initial evaluation, business case, detailed qualification criteria scoring as well as leading the final milestone approvals session.
- Capture potential process candidates for automation using the software solutions that capture key stroke counts, video and work instructions in preparation for the Process Design Document hand-off to Development.
- Work closely with the Subject Matter Experts (SME) to identify requirements, map the process, identify the technologies, KPI’s and overall metric data in preparation for the Development team’s technical design.
- Submit regular reporting on progress to plan across multiple project automations and leadership.
- Prepare the SME and guide them through the User Acceptance Testing preparation and ensure full testing is completed prior to releasing solutions into production.
- Work in concert with other RPA Business Analysts for best practice sharing, internal process productivity and quality improvement on the entire Dexcom COE delivery methodology.
- Manage the intake and pipeline generation inputs through our community ideas software collection solution.