The surgical robotics utilization team manages all aspects of system installation, start-up, customer training, account analysis, drive and optimize the robotic program. Placement of a HUGO surgical robot in the hospital requires full-time support for an account specific period to ensure successful integration into the hospital’s service lines. The utilization team members are seasoned professionals with in-depth knowledge of the healthcare value chain as well as a broad experience across multiple disciplines. They partner with all relevant hospital stakeholders to drive complex transformational changes, implement innovative growth strategies, streamline patient-focused care pathways and optimize operations.
A Day in the Life
Medtronic (NYSE: MDT), the largest and most successful medical technology company in the world is entering the market of Robotic Assisted Surgery (RAS). We are seeking talented individuals that are eager to use all their skills and competencies to quickly deploy our ground-breaking robotic assisted surgical therapies to patients, surgeons and hospitals in several countries in Europe, the Middle East and Africa (EMEA).
As a start-up specialist you will be responsible for the successful integration of our HUGO™ RAS-system into a hospital. This might be an expansion of a current robotic surgery program, the creation of a new robotic surgery program or a shift from another platform to our HUGO™ RAS-system. The main activities of a start- up specialist include:
· Meet with the robotic program stakeholders and develop program goals and metrics for HUGO™ RAS-system. Conduct regular program review meetings to remain on-track
· Develop a surgeon training plan, coordinate attendance at Medtronic’s off-site training and arrange for proctored cases post-training as needed
· Develop a training plan to support staff to include attendance at a Medtronic off-site training class and support staff through their learning curve
· Support the technology adoption by attending to cases during a surgeon and staff member’s learning sessions
· Utilize change management techniques to engage clinical stakeholders and attain buy-in
· Coach hospitals’ staff to promote skill transfer and achieve self-sufficiency in operational excellence
· Cooperate with Medtronic field service engineer (FSE) and the hospital staff to prepare the operating room to host the HUGO™ RAS-system.
· Track milestones to demonstrate the value delivered for the pilot site.
Must Haves · Bachelor’s Degree at a minimum; Preferably Master’s Degree. · Willingness to travel throughout your country (>75%).Nice to Haves
· Demonstrable experience in consulting.
· Knowledge and experience of operating rooms and surgery procedures.
· Demonstrated ability to operate from idea generation and strategy development through detailed implementation and results in delivery.
· Understanding the impact of quality and regulatory requirements.
· Strong and demonstrable project management skills.
· Ability to integrate a customer team and coach it to continuously improve its performance.
· Experience in change management with the ability to standardize process optimization and change management activities into a reproducible package that could be deployed in different places by different people.
· Strong analytical, excellent interpersonal and research skills.
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)