Primary DetailsTime Type: Full time

Worker Type: Employee

Primary Responsibilities

• Facilitate Scrum events such as the Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective.
•Ensure the Scrum team is following the Scrum framework and Agile principles.
•Work with the Product Owner to ensure that the product backlog is properly prioritized and that the team is focused on delivering the highest value items.
•Help the team to continuously improve by identifying and removing impediments to progress.
•Coach the team in Agile practices and ensure that the team is continually learning and improving.
•Facilitate communication and collaboration within the team and with external stakeholders.
•Help the team to create and maintain project artifacts such as the Sprint backlog, burndown charts, and other Scrum artifacts.
•Ensure that the team is delivering value to the organization and that the project is aligned with the organization's goals.

Required Education

• Bachelor's Degree or equivalent combination of education and work experience

Required Experience

• 8 years relevant experience

Preferred Competencies/Skills

• Scrum Expertise: should have a deep understanding of the Scrum framework and should be able to effectively lead and facilitate Scrum teams.
•Leadership: should have strong leadership skills, including the ability to inspire and motivate team members, as well as the ability to lead by example.
•Facilitation: should be an expert facilitator, with the ability to guide and facilitate team discussions and decision-making processes.
•Communication: should have an excellent communication skills, including the ability to communicate complex technical concepts to non-technical stakeholders.
•Collaboration: should be skilled at fostering collaboration and teamwork among team members, as well as with stakeholders outside of the team.
•Problem-Solving: should have strong problem-solving skills, with the ability to identify and resolve impediments to progress.
•Time Management: should be skilled at managing their time effectively, with the ability to prioritize tasks and manage competing priorities.

Preferred Education

• Bachelor's Degree or equivalent combination of education and work experience

Preferred Experience

• 8+ years of experience working as a Scrum Master, preferably in a process automation context.
•Has been involved in multiple automation initiatives that delivered tangible benefits
•At least 2 year’s experience in the financial services industry, preferably in insurance
•Working experience in a consulting or shared services environment preferred
•Graduate degree in IT, Software Engineering or business
•Scrum Certification or equivalent

Preferred Knowledge

• Agile Methodologies: should have a deep understanding of Agile methodologies, particularly Scrum, as this is the framework that they will be using to manage process automation projects.
•Process Automation Tools: should be knowledgeable about process automation tools, such as robotic process automation (RPA) software, business process management (BPM) software, and other automation tools that may be used to streamline processes.
•Project Management: should have a good understanding of project management principles and practices, as they will be responsible for managing process automation projects using the Scrum framework.
•Process Analysis: should have a good understanding of process analysis techniques, as they will need to be able to analyze existing processes and identify areas for improvement.
•Change Management: should have a good understanding of change management principles and practices, as they will be responsible for managing change within the organization as processes are automated.
•Business Acumen: should have a good understanding of the business goals and objectives of the organization, as they will be responsible for ensuring that the process automation projects are aligned with these goals, preferably with knowledge in the Insurance industry.
•Continuous Improvement: should be committed to continuous improvement, both for themselves and for the team. They should be familiar with continuous improvement methodologies, such as Lean or Six Sigma, and should be able to apply these principles to the process automation projects they are managing.


QBE Cultural DNA

• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
•We are customer-focused
•We are technical experts
•We are inclusive
•We are fast-paced
•We are courageous
•We are accountable
•We are a team
•All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices

US Only - Disclaimer

• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Job Type

• Individual Contributor

Global Disclaimer

• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.