Working at Amazon Robotics
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply industry leading advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools you need to invent with us in ways that are rewarding, fulfilling and fun.

The System Engineer plays a crucial role in the Amazon Robotics deployment team. They oversee the installation, troubleshooting, integration, and commissioning of Amazon Robotics equipment in new and existing fulfillment centers (FCs). This field engineering based position demands strong technical skills for deploying robotic equipment, including working with mechanical systems, electrical, configuring networking, and coordinating software systems. While training is provided on the specific systems that the engineers will be working on, a candidate should have foundational knowledge of robotics, networked mechanical systems, and electrical systems.

System engineers will work with a team of 1-5 engineers and collaborate with an on-site project manager to provide technical oversight on the installation of both third party and Amazon designed robotics equipment. These deployments require extensive collaboration with varies stakeholders, including third-party installers, contracted engineers, construction, hardware, software, IT, and other partner teams. Strong communication skills are essential for interacting with both internal and external partners and customers. As an Amazonian the candidate must demonstrate independent initiative to identify and solve problems in real time during deployments. They will also drive continuous improvement initiatives to avoid recurrences.

Systems engineers will be deploying the robotic systems in various phases of a product life cycle. When supporting new products, the candidate require to lead the development of process documentation and modifying the existing processes. Strong technical understanding, love for field work, and a keen interest in diving deep into the understanding of Amazon’s robotics systems are key attributes for this role. As an Amazonian, the ability to recognize process gaps and take ownership in developing solutions are important. Project duration can range from a few days to several months and include travel across the US. International work is available for candidates interested in pursuing. This position requires 75% travel. Valid US drivers’ license required.

**Relocation to Amazon Corporate offices in Seattle, Boston, or Austin will be required for the role.

Critical Skills
Ability to read and develop technical documentation and process instructions.

Ability to handle multiple competing priorities in a fast-paced environment.

Willingness to work primarily in a construction or warehouse environment in a field-based role.
Must be proficient in standard office software tools and processes.

Strong foundational knowledge in robotics or complex electro-mechanical and networked engineering, including knowledge of robotic systems, components, and software.

Strong bias towards taking independent initiative while reporting these efforts up to their leadership.

Excellent verbal and written communication skills with ability to clearly explain technical concepts to customers and internal stakeholders
Ability to work with cross-functional teams.

Ability to capture lessons learned and drive technical continuous improvement projects.

Ability to function independently and manage a team of 1-5 engineers and related trades during deployments.

Ability to coordinate with multiple internal and external stakeholders working on the project to resolve cross-functional deployment issues.

Ability to oversee and resolve escalations during robotics deployment including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.

Responsible for delivering projects by owning key KPIs around on-time delivery, cost, quality, safety, and sustainability.

Understanding of data collection, reporting processes, and ability to make data-driven decisions.


Key job responsibilities
Support and guide installation of robotic technologies at Amazon fulfillment centers. The systems engineer develop detailed knowledge of the operation of robotic systems and guide installation, commissioning, and troubleshooting of these systems both on site and remotely. The scopes vary significantly in length and include heavy travel to both live warehouses and new construction sites. The systems engineer will generate and implement continuous improvement ideas around their work-scopes and lead teams of other engineers on projects.

A day in the life
Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
The Robotics Deployment Engineering team consists of the field deployment teams for Amazon's robotic warehouse systems. The teams travel frequently and work across overlapping projects to complete their deployment scopes and continuously improve our processes