Branch Manager – Rochester, NY 

The Rochester Branch is comprised of a $200M annual gross written premium book of business encompassing business from across all the Chubb segments, including Commercial Insurance, Major Accounts, Personal Risk Services, Financial Lines and Small Business. The geographic area of leadership responsibility includes agents/brokers/clients throughout Western and Central New York State. The Rochester Branch Manager position has a direct management responsibility for a local administrative assistant and matrix management responsibilities for all local and regional underwriting and business development managers and reports to the Northeast Regional Executive Officer. 

The Rochester Branch Manager is responsible for successfully driving the financial and strategic performance of all underwriting, service, risk engineering and claims business units across the Rochester branch geography. Responsibilities include leading, developing and executing strategic and tactical activities which achieve the Rochester branch strategic and financial goals related to business development, distribution management, agent/broker/customer penetration, underwriting book portfolio management, underwriting profit, retention (accounts and employee), and staff development and succession planning. Additionally, the Branch Manager will collaborate with the REO, Regional and National Field Operations and Underwriting Segment Leadership and other network and corporate resources to drive key performance and financial results, implement process improvements and to maximize efficiencies. 

The Branch Manager is specifically accountable for: 
 

Providing direction and leadership in driving consistent profit and growth in the branch. In addition, establishing a vision for future growth for the assigned territory, and working with the businesses to realize that vision. Building and leading the execution of strategic and tactical plans that cultivate producer relationships and maximize the development of targeted business.  Collaborating with underwriting and service Segment and Product leaders to establish goals and development plans and evaluating performance of Branch Segment and Product Leaders. Ensuring that effective producer planning, prospecting, pipelining and account rounding strategies and processes are in place and delivering desired results. Serving as the senior Chubb executive in the local market place. Developing and reinforcing the Chubb culture in the branch and bringing the diverse elements of the organization together to meet the needs of our customers.  Presenting a unified, cohesive, and consistent Chubb storefront and brand to the marketplace.  Managing all underwriting and service personnel to accomplish internal and external objectives.

Providing leadership and direction for critical business functions including:

Planning and budgeting (internally and externally) Expense management Recruitment, retention, and development of staff Performance management; and team building 

Knowledge, skills, and abilities: 
 

Demonstrated advanced competencies in results orientation and achievement, customer focus, teamwork & collaboration, leadership, communication, strategy development, creativity and sourcing/coaching/developing direct and/or matrix reporting managers and employees. Extensive property and casualty insurance industry experience leading to a broad understanding of the industry, products, distribution, regulation, and current marketplace issues and opportunities. Depth of experience and expertise in at least one of several disciplines including broad geographic management, underwriting, claims or other service departments. Strong financial acumen, analytical (quantitative & qualitative), written business planning/report-writing and large group presentation skills are required. Extensive experience in managing customer, broker and agency relationships. High proficiency in sales and marketing of insurance products, and in developing and managing a cohesive marketing strategy across the multiple Chubb segments and products with divergent business objectives and strategies. Proven success in sourcing, leading, coaching and developing people. 

 

Education and Experience:

Bachelor’s degree; advanced degree preferred.Ten years or more of demonstrated exemplary performance in underwriting management and/or Property & Casualty Insurance Company geographic management. Demonstrated experience in managing agent/broker/client relationships across a broad geography is preferred.Relocation provided.

The pay range for the role is $172,3000 to $292,800. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.