Job Summary

To provide a professional cleaning service throughout the guest rooms and front and back of house areas on guest floors ensuring that the presentation is always of a five start standard.  Establish a good working relationship with colleagues and maintain a positive interaction with guests.

Responsibilities Always wear a clean and tidy uniform, well groomed Work in a supportive and flexible manner with all departments with a sincere and positive attitude Maintains all operating equipment in good, clean working order • Reads and completes task assignment accurately Checks, replenish and post mini bar consumption accurately Reports all room defects in a timely manner Clean and make up guest rooms, occupied stay over and check out per the standard as trained in order to achieve customer satisfaction Maintains cleanliness in guest corridors and elevator landings Maintains the standard/presentation of the room attendants trolley Maintains the standard/presentation of the guest floor pantries and elevator landing areas Follows the correct standard on garbage recycling Follows the correct standard on energy consumption Maintains the correct standard of all operating equipment Refreshes flower/plant set up in guest rooms Provides turndown service in the evening Attends training session as scheduled by Superiors Comply with departmental and hotel policies and procedures Perform other duties as requested by Managers/Supervisors Requirements Primary school graduated Pleasant and friendly manner Fit and healthy No previous experience required Fluent in spoken Cantonese or Mandarin Able to read in Cantonese or Mandarin