Job Description Summary

JOB OVERVIEW:
Assist incoming and outgoing guests in transporting luggage to and from guest rooms.

Job Description

DUTIES AND RESPONSIBILITIES:

Promptly and safely transport luggage to and from guest rooms.  May secure, tag and store luggage at guest’s request.Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.Respond appropriately to guest complaints.  Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. Promote team work and quality service through daily communications and coordination with other departments. May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.