Sao Paulo, S\u00E3o Paulo, Brazil
19 hours ago
Room Attendant / Accommodation Attendant

A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

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What will I be doing?

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As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nClean guest bedrooms and bathrooms\nVacuum rooms and corridors\nChange and replenish bed linen, towels and guest amenities in line with company guidelines\nUndertake regular deep cleaning tasks\nRestock and maintain trolley on daily basis\nReport any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the Guest\nEnsure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition\nBe environmentally aware\nDispose of waste accordingly\nManage guest requests in a timely and efficient manner\nComply with hotel security, fire regulations and all health and safety legislation\nCarry out lost property procedures\nAssist other departments wherever necessary and maintain good working relationships\nWhat are we looking for?

A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\nPositive attitude \nGood communication skills \nCommitted to delivering high levels of customer service \nExcellent grooming standards \nAbility to work on their own or in teams \nFlexible and reliable \n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\nHotel experience \nExperience in a similar position

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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