Job Description

Pay: $16 per hour

At Great Wolf, the Room Attendant (Housekeeper) is one of the most critical roles in the Lodge as they create a clean and orderly environment for our guests. Housekeepers ensure are responsible for general cleaning and maintenance duties, which may include: vacuuming, dusting, item washing, trash collecting and proper sorting. The housekeeping staff ensures guests can leave their daily responsibilities at home.

Hiring immediately with full-time, part-time, and flexible scheduling  

 

Join our Pack:   

* Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels   

* Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives   

* Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training   

* Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund   

* Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.   

  

Benefits:   

Medical, Dental, and Vision insurance   Health savings account   Telehealth resources   Life insurance   401K with employer match   Paid vacation time off   Paid parental leave   

Essential Duties & Responsibilities

Cleans guest rooms and guest areas, including: making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patiosUtilizes chemicals according to directions and familiarizes self with all material safety data sheetsMaintains a stocked, organized, and clean cart with sufficient suppliesReports maintenance issues through appropriate channels for resolutionDocuments and secures lost and found itemsCommunicates with guest on a professional and friendly mannerKeeps supplies ready by restocking housekeeping cart at end of shiftAssists House Attendant, including delivering guest requests and pick up of used guest itemsConserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied roomsReports hazardous conditions in work area or equipment to supervisor

Required Qualifications & Skills

Willingness to work flexible schedule including nights, weekends, and/or Holidays as neededSuccessful completion of criminal background check and drug screen

Desired Qualifications & Traits

Prior experience in housekeeping including; sanitation, laundry operations, and/or guest servicesExcellent customer service and oral communication skillsPrevious housekeeping or general cleaning experience

Physical Requirements

Able to lift up to 30 lbs.Able to push/pull up to 100 lbs.Able to bend, stretch, and twistAble to stand for long periods of timeAble to work with chemicals according to directions

Application Instructions:   

Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.     

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.