Attends the morning briefing at the beginning of the shift. To collect and sign in for the floor master key and room report from the Housekeeping Office and return them at the end of the shift. To plan a sequence of rooms for cleaning according to room status i.e. departures first. To clean each guest rooms and bathroom thoroughly. Make the necessary arrangements in guest rooms and to replenish guest supplies. To ensure that there are always sufficient guest toiletries, and these are replaced when necessary. To ensure that all equipment and materials in Guest Rooms are in a good condition and in always working order replacing where necessary To remove room service trays from rooms and place at designated point ready for collection. To inspect all facilities, furniture and fixtures and report any damage to the Team Leader for action and follow-up. To remove un-fresh fruit baskets and other amenities from the guest rooms and inform Team Leader if flower arrangement and fruit baskets need replenishment. To provide Turn Down service as per the standard required by the hotel. To attend to the guest request and queries courteously and promptly in the course of duty. To fill the room report correctly marking the room status and the time cleaned. To report to the Team Leader of any unusual incidents, complaints and for any room discrepancies in Room status Attends all training sessions as required Unauthorized persons in guest rooms, Do Not Disturb Rooms, missing or damage hotel properties and lost & found items. To report any suspicious people or items on the floor to the Duty Manager. To ensure the security of all guest bedrooms by never leaving room doors open and unattended. To verify the identity of any guest entering a room whilst you are servicing by requesting guest key and verifying it in the lock. Report such an occurrence to the Team Leader / Duty Manager immediately. To keep corridors free from rubbish and obstructions, keeping corridors always clear. To clean and store cleaning equipment in its proper place. To ensure that all Room Attendants cupboards are kept clean, neat, and tidy and adequately stocked each day. To use cleaning materials, operational materials and equipment efficiently to reduce wastage. To use chemicals as directed by management and in line with regulations as demonstrated during training To know hotel’s policy relating to fire, hygiene, health and safety.