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Closing Date:
Type of Position:
Job Type:Regular
Work Shift:
Sponsorship Available:
NoInstitution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and familyHoliday, Vacation and Sick LeaveEducation discount for staff and dependents (undergraduate only)Retirement: Up to 10% matched contribution from UAMSBasic Life Insurance up to $50,000Career Training and Educational OpportunitiesMerchant DiscountsConcierge prescription delivery on the main campus when using UAMS pharmacyBelow you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
At UAMS we value Diversity, Equity and Inclusion.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department:OPS | NUTRI Patient Food Call Center
Department's Website:
Summary of Job Duties:The Room Service Ambassador is responsible for assisting patients with menu selections, and ensuring the patients receive meals and nourishments in accordance with physician prescribed diets, food allergies, and preferences. The Room Service Ambassador provides excellent customer service to ensure the department’s goals are met.
Qualifications:
Minimum:
High School diploma/GED plus computer.
Basic keyboard skills and telephone etiquette skills.
Preferred:
Experience in a food service, customer services or patient care setting.
Responsibilities:
Provides an excellent customer service experience when the patients are making menu selections.
Take food orders over the phone.
Make selections into the electronic meal selection, and updating and recording patient information.
Corrects menu choices based on meal patterns, allergies and patient preferences.
Trouble-shoots issues at the point of service affecting patient satisfaction with the food service.
May perform other duties as assigned.
Additional Information:
Stand
OccasionallySitContinuouslyWalkOccasionallyBend, crawl, crouch, kneel, stoop or reach overheadOccasionallyLift and carry weight10 lbs or lessPush and pull weight10 lbs or lessUse hands to touch, handle or feelOccasionallyTalkContinuouslyHearContinuouslyTaste or smellNeverRead, concentrate, think analyticallyContinuouslyPhysical Environment Inside Medical Facility EnvironmentNoise LevelModerateVisual Requirements Color discriminationDepth perception
Far visual acuity
Near visual acuityHazards None
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Frequent Physical Activity:
Occasional Physical Activity:
Benefits Eligible:No