\nEarn paid time off from day 1\nFree parking and free meals\nOption to be paid daily\nDiscounted hotel stays for team members and family and friends.\nDebt free education\n\n

What will I be doing?

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As Room Service Coordinator, you would be responsible for coordinating and implementing department activities and projects in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nCollecting all tickets for incoming orders and assigning each one to a server according to the rotation schedule provided by the sign-in sheet\nLogging & assigning all orders and amenities on the trip sheet while noting: where the order is going & who it is for, who is taking it, and when they left with the order. Also adding any special notes about the delivery.\nResponding to guest complaints in a positive manner, negotiating compromises, and implementing solution.\nPromptly answering Room Service calls, promoting QR code ordering, announcing menu items, and answering questions regarding preparation methods & options.\nCalling guests to clarify special requests or substitutions with On-Demand orders, providing clear, accurate and positive options when available.\nProcessing payment for orders upon return of the IRD Server.\nComplying with accounting guidelines regarding receipt of payments, check total verification, and tip disbursement.\n

What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!